JRS report doesn't show user name propely
hi,
In my JRS report I report on status per defect group by owner , for all users except one I get the full name displayed as expected.
for one user the name is displayed as following :https://<servername>/jts/users/<username>
what can be the reason for this to happen? how do I resolve it?
Lior
2 answers
Hi Lior,
User names (CCM contributors) are stored in data warehouse table RIODS.RESOURCE. Run following query in Advanced section.
select NAME, FULL_NAME, URL from RIODS.RESOURCE
and see if the user in question has a proper full name. If not, change something for this member in CCM project members, save it, (and revert back to original, and save again). Now modifiedsince flag is on, and the user info will be updated by next DCC job (delta load). After the next DCC job, verify the query again if the full name gets updated.
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