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How to approve the work item through email instead of IBM RTC.

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jyoti mishra
(45●1●48) Sep 21 '17, 7:32 a.m.

 Hello Everyone,

                        My task is to send the approval through Email,or to manage the approval through email instead of managing through CCM web client.How to integrate email to IBM RTC for approval,so that there is no need to manage the approval through IBM RTC. Someone please help me to achieve this task.
Thanks and Regard,
Jyoti. 

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SEC Servizi
(971●2●38●60) edited
Sep 21 '17, 11:30 a.m.

You should vote up for Enhancement 95864. There is nothing like this at the moment.

Cheers.

Ralph Schoon selected this answer as the correct answer

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jyoti mishra
Sep 22 '17, 2:58 a.m.
 I comes to know that CM-Logic has an email reader for the Jazz platform.Do you have any idea -how to achieve these with email reader.

SEC Servizi
Sep 22 '17, 4:58 a.m.
If you don't want to pay for CM-Logic e-mail reader, you have to create your own custom solution. Nothing difficult, but it still requires some expertise (e.g., mail server, Jazz platform extensions etc.). According to https://jazz.net/forum/questions/226033/is-there-a-vendor-that-can-replace-cm-logics-email-reader-plugin/226042, the CM-Logic web site is gone, so you could get some more info at http://web.archive.org/web/20161023083523/http://cm-logic.com/products/jazzconnect-email-reader/ ... Cheers.

jyoti mishra
Nov 03 '17, 5:00 a.m.
 Thanks SEC Servizi

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Question asked: Sep 21 '17, 7:32 a.m.

Question was seen: 3,887 times

Last updated: Nov 03 '17, 5:00 a.m.

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