Why are 2 RTC work items in separate RTC project areas created with the same work item ID?
We are currently on RTC 6.0.1. We have noticed 2 work items with the same work item ID 62336 have been created. I am under the assumption that every work item ID is unique. They are in 2 different project areas. Work Item A is a custom work item type and Work Item B is a story work item. When performing searches in top right corner, this leads to being directed to Work Item A. Work Item A was created July 9, 2017 and Work Item B was created one day later on July 10, 2017. Any reasoning why these two work items were able to created with the same ID?
2 answers
That would be a very surprising and serious bug. Please work with IBM support to get it fixed.
Are you sure that both project areas are on the same repository? If you have a test server or a staging server or a sandbox server or something like that, those work items will have their own identifier.