ifix020 installation
Hi all,
I've an environment with RTC Clients 5.0.2 ifix010 level. I wan to install a newer ifix in these clients, in this case is ifix020 but it fails saying package xxx required for feature yyy not installed , this happens for all packages and I'm trying to figure what's going on. Is there a way to force ifixi installation ? Or to check the current 5.0.2 ifix010 level for consistence?
Thanks
3 answers
Please confirm if you have followed the instruction in the readme file to install the ifix020 (you need to remove old ifix010):
a. Stop the CLM server.
b. Verify whether the following directory exists: <server_installation_directory>/server/patch.
-If the directory exists, back up and remove its contents.
-If the directory does not exist, create it.
c. Copy the server patch file CLM_server_patch_5.0.2.0-CALM502M-I20170209-0032.zip, into the /server/patch directory.
d. Clean the application server cache. Follow your application server's documentation on cache cleaning. Use "To clean the application cache in WebSphere" and "To clean the application cache in Tomcat" below as a reference.
e. Start the CLM server.
f. Run repotools-<app> -clean for each application that is installed to clear the repotools cache. Note: This will also display the help output.
After restarted server, you can check if the patch is applied via jts-patch.log.
Comments
I have no problems with applying iFix018 then iFix020 on top of a standalone RTC 5.0.2 client (plain zip version) using the p2 installation.
What exact errors did you get?
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