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Why am I receiving Error 400: Bad Request in DNG when apply tag to a requirement


Bob Ferguson (891544) | asked Mar 09 '17, 1:01 p.m.

I am using RRC/DNG 6.0.3 .

When I try to apply an existing tag to a requirement I get the following error: (note:  I am able to apply tag to some requirements)

An error has occurred while processing a server request. The server returned this error code: 400.

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ID CRRRW7553E  A message that was received from the server indicates an error with no specific handler.

URL: https://rtc.esadev.dol.gov/rm/tags/_HrsP8ecpEeasGsQR0tCalA?taggedResources

Error 400: Bad Request

Process Area must not be null (More info found at entry [2b03268838cdf0db] in the RM application server log)

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Donald Nong (14.5k614) | answered Mar 09 '17, 7:39 p.m.

It appears to show the exact same error message as in the "unreproducible" defect, in a different use case, but also about "shared tags".
http://www-01.ibm.com/support/docview.wss?crawler=1&uid=swg1PI58416

If the error keeps coming up, I suggest you contact Support.

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Bob Ferguson (891544) | answered Oct 19 '17, 6:37 a.m.

This turned out to be a bug when migrating.  I turned this over to our Rational admins and they worked with IBM.

We migrated from 3 to 4 then 4 to 5 and then 5 to 6.  I do not know when the error was introduced but I do know if we created a tag in version 3 and did not modify the requirement since we could not add or modify tags.

This was fixed with an update.

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