Problem with IBM DOORS NG Sandbox site
I am a long standing DOORS Classic user and have just started to evaluate DOORS NG on the IBM Jazz Sandbox site. I am experiencing a lot of stability issues where it seems to freeze when I try to perform an action such as editing or adding new artifacts. My browser often displays "Error on page" in the status bar, the error details always appear to be the same as per the following:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; nsapshr 9.1.6)
Timestamp: Mon, 3 Mar 2014 22:57:49 UTC
Message: System error: -1072896658.
Line: 6165
Char: 1
Code: 0
URI: https://jazz.net/sandbox01-rm/web/_js/?include=A~&etag=JCMI35vNoUX_en_AU&_proxyURL=%2Fsandbox01-rm&ss=D225m&locale=en-au
Any idea what the problem might be?
My browser is Microsoft Internet Explorer version 8.0, I believe that the version of DOORS NG on the sandbox site is version 4.06 and I am accessing the site via the network of the company that I work for.
Accepted answer
Do you get the same errors in:
https://jazz.net/sandbox02-rm/web#action=com.ibm.rdm.web.pages.showProjectDashboard&projectURI=https%3A%2F%2Fjazz.net%2Fsandbox02-jts%2Fprocess%2Fproject-areas%2F_MJIiIqNjEeOlN60Wfa-g1A
Are these errors consistent/reproducible or intermittent?
Comments
The problem is not 100% reproducible but they are consistently happening - most of my efforts so far has been concentrated on working with modules and pretty much every time I do something like double click into an artifact cell to edit, or try to insert a new artifact into the module hierachy or try to move an artifact in the module, it will just lock up and I get the "Error on Page" status in the bottom Left Hand corner of the IE browser. Perhaps locked up is not entirely the correct description - you can still hover over parts of the screen and click on the pencil icon to get a context menu, but selecting anything in the menu doesn't work, it's almost like the scripting for each menu item has frozen. Could this be security settings on IE?
The only recovery is to close the browser and start again. Using the browser refresh sometimes worked but discovered that was stacking up memory resources as it wasn't freeing up the memory from each successive lock up - so eventually ran out of memory resources.
I tried your project but I do not have rights edit anything.
I added you as an "author", so you now should be able to edit. If you have access to another browser (e.g. FireFox), it would be interesting to see if it behaves better. Note: I'm not a DNG expert, so I defer to the DNG experts for more specific guidance.
Hi Geoffrey - I tried FireFox version 27 and it works fine, so not sure what the problem is with IE 8.0. Thanks for your help.
2 other answers
Hello everyone!
If you are familiar with IBM DOORS and you are currently looking for a job, the following information might be interesting for you.
LOOKING FOR SOFTWARE AND HARDWARE ENGINEERS, SYSTEMS ENGINNERS AND BATTERY DEVELOPMENT IN THE FIELD OF AUTOMOTIVES.
Since 2008 Schwanke Bros. Executive Search has stood for first class Executive Search service. As a family business with down-to-earth values, our priority is always our clients’ needs, down to the smallest detail. We will do whatever it takes to get the best results, every time. Our clients are well known German companies in both the mechanical and automotive industries. Especially in the automotive industry we have a vast network in the e-mobility sector with OEMs and suppliers where we have searched and placed specialists in software, hardware, battery technology and other jobs. At Working In Germany we offer a unique service to connect international specialists with these companies.
You can apply on our website http://workingingermany.de/.