I just completed an error free installation of IBM RAM 7.5.1.1 When I open RAM in a browser, I receive a Jazz Java Client error. Any thoughts on how to resolve the error?
The specific error is as follows:
Cannot find the location for the Jazz Java Client loc="C:\Program Files (
<wbr>
x86)\IBM\WebSphere\AppServer\
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profiles\AppSrv01\
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installedApps\ram-
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vmNode01Cell\
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RAM1WebApplication.ear\com.
<wbr>
ibm.ram.utility.jar\..\..\com.
<wbr>
ibm.ram.jazz.java", baseLoc="C:\Program Files (x86)\IBM\WebSphere\
<wbr>
AppServer\profiles\AppSrv01\
<wbr>
installedApps\ram-
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vmNode01Cell\
<wbr>
RAM1WebApplication.ear\com.
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ibm.ram.utility.jar"
This error is seen on ever RAM web page at the top, with an option to go to the "Configuration" page. When I go to the recommended page, I still see the error, but when I scroll down the error appears a second time specifically under the "Internal Rational Team Concert" section of options.
I went through the logs to try an additional details. All I found was this exact error.
Any thoughts on how I can resolve the error would be most appreciated. I'm quite new to the setup of JAZZ / RAM / WebSphere, so your guidance is well received.
*edited because of strange formatting in the copy-paste of the error*
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2 answers
First thing I will try is to re-install it in a different location, definitely not under "C:\Program Files (x86)". WebSphere hates whitespaces in the path and will behaves erratically.
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Hi David,
Have you completed the post-installation configuration of RAM ? You can refer t the below guide on how to configure jazz and other required configurations post the installation:
Hope it helps.
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Your answer
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