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CRJAZ0097I The request for the URL "/ccm/service/" was denied. The status is "Forbidden".

Aaron Cohen (8207851) | asked Jan 15 '13, 10:46 a.m.
retagged Jan 15 '13, 3:23 p.m. by Laura W. Hinson (16126)
I decided to try out the latest RAM Milestone ( with an existing Rational Team Concert 4.0.1 and I am getting the following error:

CRJAZ0097I The request for the URL "/ccm/service/" was denied. The status is "Forbidden".

Now I checked and /ccm/service/ will return a http 500 error code.

Now the service does appear in the  /ccm/service/ list but is not an active link.

Is there a Step that I missed when settting up RAM against RTC 4.0.1?

Much appreciated!

Gili Mendel commented Jan 16 '13, 8:11 a.m.

Can you provide a bit more information of what is it that you are doing when you get this error?

Is it to install RAM with an existing RTC server (vs. the one that comes with RAM)? .. i.e., the error comes to the server setup app?  Or is it an OSLC linking problem?

Aaron Cohen commented Jan 22 '13, 3:37 p.m.

The goal was to run RAM with an existing RTC 4.0.1 instance. The install and setup app goes fine. The error occurs when I try to use the ram admin page afterwards.

Here is a breakdown of the environment:

  • RHEL 6.3
  • Websphere 8.5
  • DB2 10.1
  • CLM 4.0.1 (RRC, RTC, DM, & RQM)

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Sheehan Anderson (1.2k4) | answered Jan 17 '13, 10:09 a.m.
edited Jan 18 '13, 8:43 a.m.
I think we saw this same error before.  The cause in our case was that the JTS_Con data source in WebSphere had the wrong password.  In WAS see Resources -> Data sources

Aaron Cohen commented Jan 23 '13, 10:12 p.m.

Thank you for the suggestion. I am using JDBC instead of a WAS Data Source. The interesting thing is RTC was foo bared after the RAM install so the problem may not have been on the RAM side. I am currently performing a reinstall of both.

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