Trying to setup DCC.

Jonathan Peters

(13●3) Feb 14 '17, 3:36 p.m.

Trying to setup DCC. getting the following error message.

The server status cannot be retrieved.ID CRJAZ1505E

The "com.ibm.team.repository.service.internal.diagnostic.DiagnosticRestService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.diagnostic.IDiagnosticEmailService", failed to be activated.ID CRJAZ1972E

Anyone know what this means.

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Lily Wang

Feb 14 '17, 11:03 p.m.

In which step did you get the error?

Could you provide the error full stack, especially the "Caused by" part?

Kenji Sarai

Feb 15 '17, 1:02 a.m.

Hi Jonathan,

There are multiple possible causes for this error code.
Where exactly did you see this error message? Have you checked dcc.log? Need more explanation how it happened.
It could be a database connection problem. Try to restart the database and app server, then start over again.

Jonathan Peters

Feb 15 '17, 8:52 a.m.

Here is the full caused by text.

com.ibm.team.repository.common.transport.TeamServiceRegistryException

com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:384)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:763)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:292)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:301)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getServiceForRemoteAccess(OsgiServicesManager.java:696)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2506)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2388)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:2373)
com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:251)
com.ibm.team.repository.service.internal.compatibility.auth.DelegatedAuthHandlerService$3$1.run(DelegatedAuthHandlerService.java:343)
com.ibm.team.repository.service.internal.TeamServiceContext.runAsAdmin(TeamServiceContext.java:254)
com.ibm.team.repository.service.internal.compatibility.auth.DelegatedAuthHandlerService$3.run(DelegatedAuthHandlerService.java:337)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleAuthentication(AbstractTeamServerServlet.java:2060)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1807)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:128)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:152)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:358)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1074)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
java.lang.Thread.run(Thread.java:809)

Caused by:

The "com.ibm.team.repository.service.internal.diagnostic.DiagnosticEmailService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.IMailerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E

Caused by:

The "com.ibm.team.repository.service.jts.internal.mailer.JtsMailerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.internal.mailer.ICompatibilityMailerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E

Caused by:

The "com.ibm.team.repository.service.compatibility.internal.mailer.MailerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.util.http.ICrossServerHttpClientService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E

Caused by:

The "com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClientService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E

Caused by:

Failed to find the service "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService" with a matching filter "(validJtsConfig=true)". Use the administrative UI to verify that the server and applications are configured correctly. (com.ibm.team.repository.common.transport.NoServiceWithMatchingFilterException)ID CRJAZ1135I

com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:142)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:292)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:301)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:373)

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Lily Wang

(4.9k●7●14) Feb 15 '17, 6:31 p.m.

If you search the error message "Failed to find the service "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService" with a matching filter "(validJtsConfig=true)"." in the forum, there are many related topics.
Some possible causes are:
- application is not provisioned correctly
- application is not registered properly
- the application database is not configured correctly.

You can delete all temporary files and try a re-provisioning. You can follow the answer in https://jazz.net/forum/questions/136916/jts-404-configuration-issues-ccm.
Then try "jts/setup" again and make sure the DCC is registered correctly.

Jonathan Peters selected this answer as the correct answer

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Jonathan Peters

(13●3) Feb 16 '17, 8:00 a.m.

Thank you very much Lily Wang.

I deleted DCC in JTS registration and re-registered it. After that it seams to be working thank you very much.

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Question asked: Feb 14 '17, 3:36 p.m.

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Last updated: Feb 16 '17, 8:00 a.m.

Trying to setup DCC.

Jonathan Peters

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Lily Wang

Kenji Sarai

Jonathan Peters

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Lily Wang

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Jonathan Peters

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