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question asked: Sep 10 '15, 5:47 a.m.
question was seen: 3,353 times
last updated: Sep 12 '15, 12:00 a.m.

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DNG job in DCC fails in CLM 6.0

1
Torsten Welk (34●1●7●10) | asked Sep 10 '15, 5:47 a.m.
edited Sep 12 '15, 12:00 a.m. by Geoffrey Clemm (30.1k●3●30●35)
Hi,

The job Requirement Management from DCC fails.

I have seen the the article with QM problem in  this forum. I checked the user and the licenses. I also tried the job with my JazzAdmin account and full access lincenses. Also failed.

I get 2 different errors

https://jazz.zurich.com/rm/publish/resources/*?size=100&ownLinks=true&ptext=true&fields=ds%3AdataSource%2Fds%3Aartifact%2F%28location%2Fproject%2Fabout%7Ccollaboration%2F%28attributes%2FobjectType%2F%28customAttribute%2F%28%40itemId%7C%40isEnumeration%7C%40datatype%7C%40name%7C%40isMultiValued%7C%40valueTS%7C%40literalName%7C%40value%7C%40literalId%29%7C%40name%7C%40itemId%29%7Ccreator%2Falternative%7Cmodified%7Ccreated%29%7Ctraceability%2Flinks%2F%28ValidatedBy%2Frelation%7CImplementedBy%2Frelation%7CLink%2F%28content%2Fformat%7CisChildLink%7CisParentLink%7Crelation%7Ctitle%29%7CAffectedBy%2Frelation%7CTrackedBy%2Frelation%7CExternal%2F%28relation%7ClinkType%7Cidentifier%29%29%7CmoduleContext%2FcontextBinding%2Fabout%7Cabout%7Cformat%7Cidentifier%7Ctitle%7Cdeleted%7CprimaryText%29&modifiedsince=1899-12-31T00%3A00%3A00.000%2B0100
09/10/2015 10:41:32,134 [dcc_etl_RRC_ODS_RRCResourceGroup0_fetcher_0] ERROR Can not retrieve the resources after 10 retries.
com.ibm.rational.datacollection.etl.authentication.AuthenticationException: CRRCD1500E An exception com.ibm.rational.datacollection.oauth.ConnectionException was caught in the class com.ibm.rational.datacollection.oauth.OAuthClientImpl from calling the function handleExecute.
    at com.ibm.rational.datacollection.etl.authentication.OAuthETLHttpClient.send(OAuthETLHttpClient.java:191)
    at com.ibm.rational.datacollection.etl.fetcher.DataFetcher.call(DataFetcher.java:241)
    at com.ibm.rational.datacollection.etl.fetcher.DataFetcher.call(DataFetcher.java:1)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
    at java.util.concurrent.FutureTask.run(FutureTask.java:149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
    at java.lang.Thread.run(Thread.java:790)
Caused by: com.ibm.rational.datacollection.oauth.ConnectionException: java.net.SocketTimeoutException: Read timed out
    at com.ibm.rational.datacollection.oauth.OAuthClientImpl.handleExecute(OAuthClientImpl.java:101)
    at com.ibm.rational.datacollection.oauth.ConnectionClientImpl.execute(ConnectionClientImpl.java:219)
    at com.ibm.rational.datacollection.etl.authentication.OAuthETLHttpClient.send(OAuthETLHttpClient.java:149)


and the second one

09/10/2015 10:41:32,276 [dcc_etl_RRC_ODS_RRCResourceGroup0_resource_0] ERROR CRRCD4301E The RRCRequirement_R : /publish/resources/*?size=100&ownLinks=true&ptext=true : /ds:dataSource/ds:artifact resource could not be retrieved.
java.util.concurrent.ExecutionException: com.ibm.rational.datacollection.etl.authentication.AuthenticationException: CRRCD1500E An exception com.ibm.rational.datacollection.oauth.ConnectionException was caught in the class com.ibm.rational.datacollection.oauth.OAuthClientImpl from calling the function handleExecute.
    at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:233)
    at java.util.concurrent.FutureTask.get(FutureTask.java:94)
    at com.ibm.rational.datacollection.etl.tasks.ETLSubTask.call(ETLSubTask.java:164)
    at com.ibm.rational.datacollection.etl.tasks.ETLSubTask.call(ETLSubTask.java:1)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
    at java.util.concurrent.FutureTask.run(FutureTask.java:149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
    at java.lang.Thread.run(Thread.java:790)

Any idea ?

Accepted answer

1
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Francesco Chiossi (5.7k●1●11●19) | answered Sep 10 '15, 5:55 a.m.
Hello Torsten,

for the first error, I would try to open the URL in the message in a web browser.
If you have a user configured to connect to the DNG datasource in DCC make sure to login with those credentials.

If you get errors there, check also the DNG log.

Best Regards,

Francesco Chiossi
Torsten Welk selected this answer as the correct answer

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