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question asked: Dec 19 '13, 3:08 p.m.
question was seen: 5,368 times
last updated: Dec 20 '13, 12:43 p.m.

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JTS 4.0.4 configuration issues (CCM)

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Paul Campbell (36●9●12) | asked Dec 19 '13, 3:08 p.m.
edited Dec 19 '13, 3:10 p.m.
I have multiple issues....but keeping this one to CCM config.  I have been trying to get each piece going, starting with RM, then QM, and now CCM.  I installed all the .war files a couple weeks back and finally getting to CCM piece.  Under /jts/admin > Configuration>Registered Applications ccm is installed. Clicking on settings though:

What do i do?  Thanks,

Paul


Error:
The "com.ibm.team.repository.service.internal.diagnostic.DiagnosticRestService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.diagnostic.IDiagnosticEmailService", failed to be activated.ID CRJAZ1972E
com.ibm.team.repository.common.transport.TeamServiceRegistryException
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:367)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:732)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:291)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getServiceForRemoteAccess(OsgiServicesManager.java:589)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2253)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2160)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1988)
javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1214)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:774)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:456)
com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:125)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:92)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:192)
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:89)
com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:926)
com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1023)
com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:895)
com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:195)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:522)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:311)
com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:87)
com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1783)
Caused by:
The "com.ibm.team.repository.service.internal.diagnostic.DiagnosticEmailService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.IMailerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:367)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:732)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 48 more.
Caused by:
The "com.ibm.team.repository.service.jts.internal.mailer.JtsMailerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.internal.mailer.ICompatibilityMailerService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:367)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:732)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 53 more.
Caused by:
The "com.ibm.team.repository.service.compatibility.internal.mailer.MailerService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.util.http.ICrossServerHttpClientService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:367)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:732)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 58 more.
Caused by:
The "com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClientService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:367)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:732)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
... 63 more.
Caused by:
Failed to find the service "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService" with a matching filter "(validJtsConfig=true)". Use the administrative UI to verify that the server and applications are configured correctly. (com.ibm.team.repository.common.transport.internal.registry.ServiceNotFoundCheckedException)ID CRJAZ1135I
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:138)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:282)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:291)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:356)
... 66 more.

Accepted answer

1
permanent link
Krzysztof Kaźmierczyk (7.4k●3●75●103) | answered Dec 20 '13, 2:05 a.m.
Hi Paul,
Please try performing reset server bundles: navigate to https://your-server:9443/ccm/admin?internal=true#action=com.ibm.team.repository.admin.serverReset and then click perform server reset. This does not reset the server itself. After that please manually restart the server and check whether it fixed the issue.
Let us know about your results.
Paul Campbell selected this answer as the correct answer
Comments
Paul Campbell commented Dec 20 '13, 11:09 a.m.

Thanks for reply.

I was able to toggle the reset request.

Interestingly enough, I don't know how to manually "restart the server" other than actually rebooting it.
I don't see a "‘Stop/Start the Jazz Team Server" icon in the program menus.  I do see:

IBM Collaborative Lifecycle Management
 Quality Manager
  AppSCan
IBM Install Manager
IBM Websphere
  IBM Websphere Application Server V8.5
  Profiles
    AppSvr01
      Start
      Stop

Where are the other icons?

Anyways,   I think before I had issues restarting WAS (see:  https://jazz.net/forum/questions/135662/post-install-grief-with-jtsclm-404-and-was-8500)

Paul Campbell commented Dec 20 '13, 12:43 p.m.

Your solution got rid of the ccm error...thanks.  I have a new error now that if I cannot resolve I will post.

With regard to restarting JTS, i went into WAS and did a stop/star of the *_war apps.

thanks again!

Paul

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