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question asked: Nov 20 '16, 10:23 p.m.
question was seen: 1,983 times
last updated: Nov 22 '16, 11:40 a.m.

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Anyone have problems with Enterprise mode in RQM 5.0.2?

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James Paulus (206●2●21●35) | asked Nov 20 '16, 10:23 p.m.

We have just installed 5.0.2 iFix19, and are seeing this weird error using IE11.   I'm wondering if Enterprise mode is causing this?   It is the only thing I can think of since 5.0.2 supports IE11 according to this: https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements50#B2_Browsers

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James Paulus commented Nov 20 '16, 10:24 p.m.

The picture isn't coming through, but it is stating that I need to have Firefox or IE 8 or 9.

Don Yang commented Nov 20 '16, 10:32 p.m.

I have ifix019 for 5.0.2 and did not see any problem with IE11 although my test can be limited. What is exact version of IE11 do you have? what is the use case in RQM when you see the error?

James Paulus commented Nov 21 '16, 8:43 a.m.

IE 11.0.9600.18426.   I also opened a PMR, but I've found that sometimes the forum is faster.

James Paulus commented Nov 21 '16, 8:49 a.m.

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Ara Masrof (3.2k●1●5) | answered Nov 21 '16, 8:35 a.m.
JAZZ DEVELOPER
James,
There was an update to 5.0.2 iFix019 early last week due to another issue that was found; the updated version is 5.0.2 iFix019a; you can run a search in Fix Portal on '019a' and download the new bits
The issue that was addressed is not related to IE11 but never the less it should be installed in place of the original one. If you are still seeing issues with IE11 after the updated iFix is installed, your best bet is to submit a PMR with the support team.
Also, as Don noted, the screen shot was visible; if you can try to upload it or paste it again, we can take a look


Comments
James Paulus commented Nov 21 '16, 11:23 a.m.

Ara, what is the release date of 19a?   Looking at Fix Central, the one I see has a date of 11/14.

Ara Masrof commented Nov 21 '16, 12:35 p.m.
JAZZ DEVELOPER

The updated version was uploaded on Nov 16th

James Paulus commented Nov 22 '16, 11:40 a.m.

Could you please send me the link to 19a?   I'm still not seeing it in Fix Central.

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James Paulus (206●2●21●35) | answered Nov 21 '16, 11:25 a.m.
It appears to for sure be an issue with enterprise mode.   Going to the server itself (doesn't have Enterprise mode), IE11 loads fine.   On my local PC (with Enterprise mode on), I see the problem.

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