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question asked: Oct 06 '14, 3:13 p.m.
question was seen: 4,303 times
last updated: Oct 07 '14, 1:04 a.m.

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Question on ISALite and log4 file error

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Sterling Ferguson-II (1.6k●10●285●273) | asked Oct 06 '14, 3:13 p.m.
Hello,

Updated a server from CLM5.0 to CLM5.0.1

Having numerous issues, but when doing an ISALite for support, I get this error. Any thoughts?

thanks

ISALite error

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Donald Nong (14.5k●6●14) | answered Oct 07 '14, 1:04 a.m.
Same prompt appears in my CLM 5.0.1 environment when I run the ISALite collector, but it does not affect the function of the ISALite tool - the log files, including rm.log and rrdg.log are correctly collected. I believe the message just says that the log files _may_ not be generated correctly for the application (RM in this case), not that the ISALite tool cannot collect data.
Sterling Ferguson-II selected this answer as the correct answer

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