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question asked: Aug 16 '16, 9:29 a.m.
question was seen: 1,359 times
last updated: Aug 17 '16, 5:17 a.m.

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Errors while upgrading to RTC V 6.0.2

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Glenn Watkins (88●3●47) | asked Aug 16 '16, 9:29 a.m.
 Hi 

We are in the process of upgrading  CLM from V 5.0 to 6.02 and receiving the following error on the CCM application, could anyone offer any insight please

An error occurred while attempting to access the Application About service listed in the Discovery document for this application. Please ensure that the application has been installed and provisioned correctly.ID CRJAZ2080E
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The data at URL "https://rmb-rb-clmjts01.fnb.co.za:9443/ccm/scr" does not appear be a SCR document. Please ensure that the URL is correct and try again.

Kind Regards
Glenn

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Ralph Schoon (63.3k●3●36●46) | answered Aug 16 '16, 9:55 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Aug 16 '16, 10:03 a.m.
There is a scr.xml file in the server/conf/ccm folder that is expected to be accessible at https://rmb-rb-clmjts01.fnb.co.za:9443/ccm/scr and apparently the document can not be found or is of a wrong format.

Try to access the URL https://rmb-rb-clmjts01.fnb.co.za:9443/ccm/scr in a browser and see what you get. The step tries to check if the application was deployed correctly and as it can not access that document it throws an error.


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Glenn Watkins selected this answer as the correct answer
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Glenn Watkins commented Aug 17 '16, 5:17 a.m.

 Hi Ralph


Thanks for your response, much appreciated.

Kind Regards
Glenn


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