It's all about the answers!

Ask a question

Overdue notification


Sergio Polastri (311515) | asked May 09 '13, 5:16 a.m.
Hello, The approver approved an approval request after the overdue date. He is still receiving the overdue notification email. How to solve this problem?

One answer



permanent link
Mark Guertin (5867) | answered May 09 '13, 8:54 a.m.
FORUM ADMINISTRATOR
edited May 09 '13, 8:56 a.m.
Sergio, I found work item 141206 which appears to reference the issue you're talking about. It says it was fixed in 3.0.1 for RTC, but that a work around is to remove the due date from the past approval. Let me know if that helps.

After some futher digging, I also found work item 203580, which says it was fixed in 4.0. What version of RTC are you seeing this issue on?

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.