Can't download RTC 4.0.0.1
Grace Wang (25●5)
| asked May 19 '16, 5:03 a.m.
edited May 19 '16, 7:37 a.m. by Ralph Schoon (63.1k●3●36●45)
Hello,
I'm Trying to download RTC 4. I accept the license, and click download in following url: https://jazz.net/downloads/rational-team-concert/releases/4.0/RTC-Web-Installer-Win-4.0.zip and it redirects me back to another following page instead of starting the download. https://jazz.net/action/downloads/save It loops, and never lets me download. Seems all versions can't be downloaded. Could you help to check it? Thanks! Besides, my OS is win7. Grace |
2 answers
Ralph Schoon (63.1k●3●36●45)
| answered May 19 '16, 7:36 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I get redirected too, but the download starts from me nevertheless. Can you try with a different browser or play with download managers?
Comments
Grace Wang
commented May 20 '16, 4:07 a.m.
Hi Ralph,
Maybe it is in your companies setup? Proxies or denial to download? Does this work for the newest version?
I'm getting something similar when trying to download version 6.0.2. In Firefox the download just never starts. In Microsoft Edge, it shows an internal server error 500. I notified them that it's not working.
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Check the "Download Tips" page: https://jazz.net/downloads/help.jsp. Employing a download manager like DownloadThemAll often resolves issues with downloading of assets from the Jazz site.
Comments I have a download manager installed, I however see the same Grace sees and the download manager does not kick in.
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