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question asked: Oct 31 '12, 10:48 a.m.
question was seen: 5,828 times
last updated: Jul 08 '16, 6:27 a.m.

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[closed] Can't download RTC 4.0.0.1

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Dung Phan (13●1●2) | asked Oct 31 '12, 10:48 a.m.
closed Jul 08 '16, 6:27 a.m. by Ralph Schoon (63.3k●3●36●46)
 I am having problem downloading RTC 4.0.0.1 in the last 3 days. I click on this link:
https://jazz.net/downloads/rational-team-concert/releases/4.0.0.1/RTC-Web-Installer-Win-4.0.0.1.zip

it redirects to 


and I get this error in Chrome: Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection.

I tried IE9 but got the same problem.

Can somebody help me? Thanks!

The question has been closed for the following reason: "The question is answered, right answer was accepted" by rschoon Jul 08 '16, 6:27 a.m.

Accepted answer

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Rob Retchless (311●2●5) | answered Oct 31 '12, 10:52 a.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER
We are currently working to fix this problem.  For now, replace https with http on that URL, and it will work. 

Background: Certain download links (most notably the 4.0.0.1 download button) are causing this bug to occur, but we're having trouble tracking down the cause. It seems to be a bug in our Tomcat 7 web server.  Stay tuned.
Dung Phan selected this answer as the correct answer
Comments
Dung Phan commented Oct 31 '12, 10:58 a.m.

 Thanks for the quick answer! It's downloading now.

5 other answers

Most liked answers ↑|Newest answers|Oldest answers

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Phellipe Ribeiro (1) | answered Nov 06 '12, 6:36 a.m.
 Problem is still ocurring even with HTTP. I try this URL:


And get the following error:

Error 400

Proxy Error: Unable to connect to remote host "199.246.40.70:9443" or host not responding - URL "https://199.246.40.70:9443/mirror/downloads/rational-team-concert/4.0.0.1/4.0.0.1/RTC-Web-Installer-Linux-4.0.0.1.zip?tjazz=204vc9TlD32ROhF8rv5183T7133In0", errno: 79

Thanks in advance. 
Comments
Bo Chulindra commented Nov 06 '12, 10:22 a.m.
JAZZ DEVELOPER

@pkelbert: It seems to be working now. Can you try again?

Phellipe Ribeiro commented Nov 06 '12, 10:42 a.m.

@bkchulin: The automatic download still doesn't start but the direct link is now working correctly :-)
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Ronan Burns (1) | answered Nov 06 '12, 7:50 a.m.
I'm getting the same problem!!
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Ralph Schoon (63.3k●3●36●46) | answered Nov 06 '12, 8:13 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Nov 06 '12, 8:14 a.m.
We still seem to have issues. See the work item link https://jazz.net/jazz02/web/projects/Community%20Feedback#action=com.ibm.team.workitem.viewWorkItem&id=75810.
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Yenthao Pham (18●4●8) | answered Jan 10 '13, 4:12 p.m.

I tried to download 4.0.1 Eclipse Client today and was unable to get it.  I must have tried 10 + times in different machines and browsers.

Around December 2012, we had this similar issue when we were trying to download RTC 4.0.1.

I looked at the WI 75810 above and its status is resolved.  Is this really resolved?

Comments
Carson Holmes commented Jan 10 '13, 4:15 p.m.

I just tried this link and it works fine:

Carson Holmes commented Jan 10 '13, 4:16 p.m.

Sorry you wanted the client.

This is also working for me. 

Ralph Schoon commented Jan 11 '13, 2:51 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Try to follow the download tips and get a download manager. Maybe that solves your issue.

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kinjo beti (11) | answered Jul 08 '16, 6:25 a.m.
 I'M GETTING 
ERR_CONNECTION_REFUSED