[closed] Can't download RTC 4.0.0.1

Dung Phan

(13●1●2) closed

Jul 08 '16, 6:27 a.m.

I am having problem downloading RTC 4.0.0.1 in the last 3 days. I click on this link:

https://jazz.net/downloads/rational-team-concert/releases/4.0.0.1/RTC-Web-Installer-Win-4.0.0.1.zip

it redirects to

https://ca-toronto-dl.jazz.net/mirror/downloads/rational-team-concert/4.0.0.1/4.0.0.1/RTC-Web-Installer-Win-4.0.0.1.zip?tjazz=tpEr64V52958Gv1O2YZxA6FWd43O4w

and I get this error in Chrome: Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection.

I tried IE9 but got the same problem.

Can somebody help me? Thanks!

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6 answers

6,393 views

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The question has been closed for the following reason: "The question is answered, right answer was accepted" by rschoon Jul 08 '16, 6:27 a.m.

Accepted answer

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Rob Retchless

FORUM ADMINISTRATOR / JAZZ DEVELOPER (311●2●5) Oct 31 '12, 10:52 a.m.

We are currently working to fix this problem. For now, replace https with http on that URL, and it will work.

Background: Certain download links (most notably the 4.0.0.1 download button) are causing this bug to occur, but we're having trouble tracking down the cause. It seems to be a bug in our Tomcat 7 web server. Stay tuned.

Dung Phan selected this answer as the correct answer

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Dung Phan

Oct 31 '12, 10:58 a.m.

Thanks for the quick answer! It's downloading now.

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Phellipe Ribeiro

(1) Nov 06 '12, 6:36 a.m.

Problem is still ocurring even with HTTP. I try this URL:

http://ca-toronto-dl.jazz.net/mirror/downloads/rational-team-concert/4.0.0.1/4.0.0.1/RTC-Web-Installer-Linux-4.0.0.1.zip?tjazz=204vc9TlD32ROhF8rv5183T7133In0

And get the following error:

Error 400

Proxy Error: Unable to connect to remote host "199.246.40.70:9443" or host not responding - URL "https://199.246.40.70:9443/mirror/downloads/rational-team-concert/4.0.0.1/4.0.0.1/RTC-Web-Installer-Linux-4.0.0.1.zip?tjazz=204vc9TlD32ROhF8rv5183T7133In0", errno: 79

Thanks in advance.

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Comments

Bo Chulindra

JAZZ DEVELOPER Nov 06 '12, 10:22 a.m.

@pkelbert: It seems to be working now. Can you try again?

Phellipe Ribeiro

Nov 06 '12, 10:42 a.m.

@bkchulin: The automatic download still doesn't start but the direct link is now working correctly :-)

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Ronan Burns

(1) Nov 06 '12, 7:50 a.m.

I'm getting the same problem!!

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Ralph Schoon

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) edited

Nov 06 '12, 8:14 a.m.

We still seem to have issues. See the work item link https://jazz.net/jazz02/web/projects/Community%20Feedback#action=com.ibm.team.workitem.viewWorkItem&id=75810.

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