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question asked: Feb 12 '16, 11:36 a.m.
question was seen: 2,699 times
last updated: Feb 15 '16, 6:29 a.m.

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Error CODE 500: After renaming DNG 6.0 Fix 6

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Rafael Rodriguez Montes (230●13●130●258) | asked Feb 12 '16, 11:36 a.m.
 I’ve noticed that when I’m making changes (sometimes, not all the time), the program goes on an infinite “updating” loop. I have to close, and open again. Pain in the neck, if you ask me.

 

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Donald Nong commented Feb 14 '16, 7:33 p.m.

More details please. Error 500 is very generic and means very little. I suggest you contact Support and send in the log files for examination.

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Kim Soederhamn (1.5k●3●43●48) | answered Feb 15 '16, 6:29 a.m.
 Hi Rafael,

this could be because you have some old LTPA tokens in your browser from before you did the rename.

Could be it would work deleting the cookies restart the browser and log in again.


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