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question asked: Feb 10 '16, 8:41 a.m.
question was seen: 2,637 times
last updated: May 12 '16, 9:04 p.m.

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Why is deleted artifact still available for modification, querying and delete? (Error 410: Gone)

0
Manuel Felipe Amaya (132●15●27) | asked Feb 10 '16, 8:41 a.m.
Hi,

Some deleted artifacts are showing the following behavior when trying to delete them. What should I do to correct this problem?

ID CRRRW7551E  The item that you are trying to view cannot be found in the database. It might have been deleted by another user. Refresh your browser, by using the refresh push button near the top of the page to ensure that your display is up-to-date with the current database content.

Error 410: Gone

com.ibm.rdm.fronting.server.exception.GoneException

There is also this problem in the RM logs trace.

CRJAZ2388E The background process that synchronizes user data between servers could not be completed. The synchronizer will attempt the synchronization again.
CRJAZ1166I The stack trace hash is 047303824DB7D286FDAC30219224818C0554ADD7.
com.ibm.team.repository.common.TeamRepositoryException: Connection refused: connect
    at com.ibm.team.repository.service.internal.oauth.shared.AuthenticatingClientService$Operation.send(AuthenticatingClientService.java:841)
    at com.ibm.team.repository.service.internal.oauth.shared.AuthenticatingClientService$Operation.access$2(AuthenticatingClientService.java:663)
    at com.ibm.team.repository.service.internal.oauth.shared.AuthenticatingClientService.sendAsApplication(AuthenticatingClientService.java:163)
    at sun.reflect.GeneratedMethodAccessor527.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:611)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy737.sendAsApplication(Unknown Source)
    at com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.doCommunicate(CrossServerHttpClient.java:358)
    at com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.sendAsApplication(CrossServerHttpClient.java:274)
    at com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClientService.send(CrossServerHttpClientService.java:69)
    at sun.reflect.GeneratedMethodAccessor791.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:611)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy1590.send(Unknown Source)
    at com.ibm.team.repository.service.compatibility.AbstractCompatibilityService.send(AbstractCompatibilityService.java:55)
    at com.ibm.team.repository.service.compatibility.contributor.internal.CompatContributorService.get(CompatContributorService.java:739)
    at com.ibm.team.repository.service.compatibility.contributor.internal.CompatContributorService.query(CompatContributorService.java:715)
    at com.ibm.team.repository.service.compatibility.contributor.internal.ServicesBasedContributorSynchronizerHelper.queryUrl(ServicesBasedContributorSynchronizerHelper.java:108)
    at com.ibm.team.repository.service.compatibility.contributor.internal.ContributorSynchronizer.runQuery(ContributorSynchronizer.java:731)
    at com.ibm.team.repository.service.compatibility.contributor.internal.ContributorSynchronizer.runQuery(ContributorSynchronizer.java:718)
    at com.ibm.team.repository.service.compatibility.contributor.internal.ContributorSynchronizer.doPerformSynchronization(ContributorSynchronizer.java:261)
    at com.ibm.team.repository.service.compatibility.contributor.internal.ContributorSynchronizer.performSynchronization(ContributorSynchronizer.java:198)
    at com.ibm.team.repository.service.compatibility.contributor.internal.CompatContributorService$2.run(CompatContributorService.java:469)
    at com.ibm.team.repository.service.internal.TeamServiceContext.runAsAdmin(TeamServiceContext.java:245)
    at com.ibm.team.repository.service.compatibility.contributor.internal.CompatContributorService.performSynchronization(CompatContributorService.java:465)
    at com.ibm.team.repository.service.compatibility.contributor.internal.CompatContributorService.performSynchronization(CompatContributorService.java:434)
    at sun.reflect.GeneratedMethodAccessor1485.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:611)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy2003.performSynchronization(Unknown Source)
    at com.ibm.team.repository.service.compatibility.contributor.internal.ContributorSynchronizingTask.runTask(ContributorSynchronizingTask.java:38)
    at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:96)
    at sun.reflect.GeneratedMethodAccessor397.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:611)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
    at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
    at com.sun.proxy.$Proxy2007.executeTask(Unknown Source)
    at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:185)
    at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:138)
    at java.lang.Thread.run(Thread.java:773)
Caused by: java.net.ConnectException: Connection refused: connect
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:381)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:243)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:230)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:377)
    at java.net.Socket.connect(Socket.java:539)
    at com.ibm.jsse2.SSLSocketImpl.connect(SSLSocketImpl.java:56)
    at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocketFactory.java:524)
    at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocketFactory.java:403)
    at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:177)
    at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:144)
    at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:131)
    at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:611)
    at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:446)
    at com.ibm.team.jfs.app.http.client.internal.ExtensibleRequestDirector.execute(ExtensibleRequestDirector.java:168)
    at org.apache.http.impl.client.AbstractHttpClient.doExecute(AbstractHttpClient.java:863)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:72)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:57)
    at com.ibm.team.repository.service.internal.oauth.shared.AuthenticatingClientService$Operation.send(AuthenticatingClientService.java:839)



Comments
Donald Nong commented Feb 10 '16, 10:03 p.m.

You'd better open a separate post for your second problem. It can be quite messy when people try to discuss different things at the same time.

Accepted answer

1
permanent link
Manuel Felipe Amaya (132●15●27) | answered May 12 '16, 2:56 p.m.
The problem was related to a service of the OS. The server was fully restarted and CLM started to work fine again.

Thank you.
David Lafreniere selected this answer as the correct answer
Comments
Don Yang commented May 12 '16, 9:04 p.m.

Thanks for sharing, classic solution,

One other answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Don Yang (7.7k●21●114●139) | answered Feb 10 '16, 6:55 p.m.
edited Feb 10 '16, 6:57 p.m.
Not sure what version of DNG you are using. Potentially you are hitting the issue described in 
https://jazz.net/jazz03/web/projects/Requirements%20Management#action=com.ibm.team.workitem.viewWorkItem&id=82128

The scenarios which could lead to the situation can be:

https://jazz.net/jazz03/web/projects/Requirements%20Management#action=com.ibm.team.workitem.viewWorkItem&id=81011

From the above WI 82128, there is a suggested solution:

B. Method for repairing Module Structure: (case where core artifact is deleted but is referenced in Structure)
Method -
1. In the RMAdmin interface  (url: ".../rdm/rmadmin"), go to the 'Modules' page under Services.
2. Choose your Project from the dropdown and click 'List Modules', find your Module in the list and click 'ANALYZE' -
    - this provides a section called "DETECTED ISSUES WITH BOUND ARTIFACTS" listing the url of the deleted core artifact.
3. Find its binding url by matching it in the list labeled "BINDING STRUCTURE FROM STORAGE" & copy it.
4.  Go to the 'Debug Service' page, & paste in the url at the top, choose DELETE from the dropdown, ensure the Response Format == RM & click Submit.
5. Go back to the Modules page and enter same details as step 2 and click ANALYZE to conform that both the Structure & Index are repaired.
     The Web Client should be able to open the Module now.

Note: If you have v5.x, you can go to rm/admin URL and from menu 'Debug', you would find 'Modules' there.

Hopefully this helps.

Comments
Manuel Felipe Amaya commented Feb 15 '16, 4:02 p.m. | edited Feb 15 '16, 5:52 p.m.

Thank you, Don.

I've done as recommended and it didn't work. This artifact was never in a module, the modules that I tested did not have URLs in the "DETECTED ISSUES WITH BOUND ARTIFACTS" section, and the debug does not find even the artifacts that are in the "BINDING STRUCTURE FROM STORAGE".

The error in the log I believe is related to the problem I'm dealing with.

What else should I do?

Don Yang commented Feb 17 '16, 8:08 p.m. | edited Feb 17 '16, 8:09 p.m.

Hi, Manuel

If the suggested approach is not applicable to your environment, the only option I can think of is to do reindex and see if it helps. if you are at prior to v5.0, you can run against jts(as rm is a part of jts). if it is v5.0 and over, you can run against rm application.
if it does not help, I would suggest to contact Support to further investigate.

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