The Installation Manager's registry information is inconsistent with its installation information
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Hello,
I am installing clear case 8.0.1 via silent installation, I have recorded the response file and modified the changes as per the article https://www-01.ibm.com/support/knowledgecenter/SSSH27_8.0.0/com.ibm.rational.clearcase.cc_ms_install.doc/topics/t_installing_silently_with_response_file.htm But while giving response file as a input I am getting the below error
ERROR: The Installation Manager's registry information is inconsistent with its installation information.
ERROR: The registry information at "HKLM\SOFTWARE\IBM\Installation Manager" indicates that Installation Manager 1.8.3 (internal version: 1.8.3000.20150606_0047) is installed at location "C:\Program Files\IBM\Installation Manager\eclipse" and is using "C:\Program Data\IBM\Installation Manager" for its data location. However, the information at the da ta location indicates that the Installation Manager is not installed. 00:00.53 ERROR [main] com.ibm.cic.agent.core.application.HeadlessApplication run The Installation Manager's registry information is inconsistent with its installation information. The registry information at "HKLM\SOFTWARE\IBM\Installation Manager" indicates that Installation Manager 1.8.3 (internal version: 1.8.3000.20150606_0047) is installed at lo cation "C:\Program Files\IBM\Installation Manager\eclipse" and is using "C:\ProgramData\ IBM\Installation Manager" for its data location. However, the information at the data lo cation indicates that the Installation Manager is not installed.
Anyone will help me to resolve this issue.
Thanks in Advance
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One answer
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Does your response file contain the line similar to the below one?
<offering features='agent_core,agent_jre' id='com.ibm.cic.agent' version='1.3.0.20090211_1046'/>If so, your response file contains information about "installing" Installation Manager, which is exactly the error message complains about. You should remove such information from the response file as you already have Installation Manager installed. |
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Have you asked the support team of the Installation Manager?