RTC Friend Applications not communicating
Good Afternoon
We are using RTC v 5.0
This afternoon we are having an issue where the various applications are not communicating giving the below error.
Application: the root services resource at https://innovate.wesbank.co.za/vvc/rootservices for "/vvc" cannot be accessed:
java.net.SocketTimeoutException: Read timed out
Could anyone suggest a possible cause and solution.
Kind Regards Glenn |
Accepted answer
From the error it appears either the application servers or the proxy server is down.You might want to check if the application server or the proxy server is running first.
Glenn Watkins selected this answer as the correct answer
Comments
Glenn Watkins
commented Dec 01 '15, 3:46 a.m.
Hi Srinivas
What we found out was that the min and max heap allocations that was initially set on the W.A.S, was set to 6GB, this impacted the applications as they were running out of memory. We have subsequently increased the min and max allocation to 10GB and all is running smoothly again.
Best Regards
Glenn
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Hi Glenn,
Hi Chao