Work around for RM browser
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Hi all,
I need to edit graphical artifact in DOORS NG 5.02.I have installed RM browser add on plug in from my browser.But still whenever i try to edit graphical artifacts I get a error message as below:
"ID CRRRW7382E The editor could not be started because the Java virtual machine (JVM) was not able to load. The JVM might not load if the installation of the browser add-on plugin failed or if another JVM is already loaded in the browser either previously in this window or tab or in another window or tab. Disable other browser plug-ins that may use a JVM and restart the browser. For example, in the Firefox browser, click Tools > Add-ons. Select each Java plug-in, and click Disable."
I have also tried disabling other java plugins in my browser. I am using Mozilla firefox browser 38.0. Is there any workaround to resolve this issue.
Thank you.
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One answer
![]() Hello Kunal,
Please refer to the information in the following jazz.net article for troubleshooting the RM browser: https://jazz.net/library/article/1088#An_error_message_is_received_when
I hope this helps!
Best regards, Diane Comments Hi Diane,
Hi Kunal,
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Your answer
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