Defect List Report not displaying defects
I have created a defect in RTC and then executed one testcase in the RQM Testplan and marked as Fail. Also linked it to the existing defect in RTC.
But in the the Defect List Report, defects are not displayed. It shows as No records. I executed the test case yesterday. So definitely data job might have run. Did I miss any step ?
But in the the Defect List Report, defects are not displayed. It shows as No records. I executed the test case yesterday. So definitely data job might have run. Did I miss any step ?
One answer
Hi Nisha,
You can find a detailed explanation of what to expect from the defect reports in RQM here: https://www-01.ibm.com/support/knowledgecenter/SSYMRC_5.0.2/com.ibm.rational.test.qm.doc/topics/qm_c_defects_reports.html?lang=en
If you verified that the data collection jobs ran, the defects meet the specifications detailed in the help page and you are still not able to see the defects on your report, please contact IBM Support. They will ask you about the configuration of your environment (e.g. version, type of ETL's run) and will help you investigate the issue.
Thank you,
Clara
You can find a detailed explanation of what to expect from the defect reports in RQM here: https://www-01.ibm.com/support/knowledgecenter/SSYMRC_5.0.2/com.ibm.rational.test.qm.doc/topics/qm_c_defects_reports.html?lang=en
If you verified that the data collection jobs ran, the defects meet the specifications detailed in the help page and you are still not able to see the defects on your report, please contact IBM Support. They will ask you about the configuration of your environment (e.g. version, type of ETL's run) and will help you investigate the issue.
Thank you,
Clara