RQM Report: Does not display test plans
![]() When I try running a report (lets say a 'Defect List Report') from RQM, The "Test Plan", which is a mandatory selection doesnot get loaded with details. I have created a number of test plans, linked them to requirements and development items in RRC and RTC respectively. I have also created a few defects. But, still the test plans do not get loaded into the "Test Plan" window. Similar is the case with all the Defect reports, Requirements reports, and Scorecard report. However, the test plans loads appropriately in most of the Execution reports except for 'Execution and Defects by Owner' and in most of the Test Case reports except for 'Test cases impact by defects'. Is this an issue with any configuration in RQM and RTC? Or I am not following appropriate procedure to run reports. This is seriously creating many problems to my team. Need HELP ASAP. Thanks.
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Accepted answer
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Hi,
The place to start is the logs. In the <install directory>\server\logs directory you should see jts-etl.log, ccm-etl.log, and qm-etl.log. Start with the jts-etl.log and look for errors. A typical error is an authentication error where the User ID and Password specified in the Data Collection Jobs page is in correct. You'll notice on that page that there is no User ID and Password necessary for the Star Job which succeeded but there is for the Common and Requirements. Pragati Shrestha selected this answer as the correct answer
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2 other answers
![]() I am facing the similar problem, so checked the data collection job to see if there were any errors and found that all Jobs have "succeeded".
RQM
Still the Test plan field is not loaded. Any other solution? |
Your answer
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