It's all about the answers!

Ask a question

Client for Microsoft Visual Studio IDE


Leandro Leal (14624345) | asked Feb 10 '15, 8:00 a.m.
edited Feb 10 '15, 8:04 a.m.
Flash movie
We are using the Client for Microsoft Visual Studio IDE, we installed:
- Windows 7 Professional 64-Bit
- Visual Studio 2010 Professional
- RTC 4.0.6
- Client For Microsoft Visual Studio IDE downloaded
https://jazz.net/downloads/rational-team-concert/releases/4.0.6/RTC-VisualStudio-Client-repo-4.0.6.zip

All users attempting to login on RTC returns the error:
"The remote server returned an error: (502) Bad Gateway

What's Wrong?

Thanks in advance

Comments
Sunil Kumar R commented Feb 10 '15, 9:38 a.m.
JAZZ DEVELOPER

 Hi Leandro, are users able to login using RTC web on the MSVS machine?

Can you share a snapshot of what's being attempted on the RTC MSVS client?

Regards, Sunil


Leandro Leal commented Feb 10 '15, 10:06 a.m. | edited Feb 12 '15, 7:12 a.m.

are users able to login using RTC web on the MSVS machine?
Yes, can login the web client without problems on the MSVS machine


It could be a defect in RTC version 4.0.6?
  loggin
  loggin 2 loggin 3








Sunil Kumar R commented Feb 10 '15, 10:23 a.m.
JAZZ DEVELOPER

 Try with a different user? No this is not a defect. It seems.. Either the URL : 

 >> it should be in form https://rtc406hostname:port/ccm
>> Username / password is wrong, or they do not have priveleges necessary?

Best Regards, Sunil


Leandro Leal commented Feb 10 '15, 10:47 a.m. | edited Feb 12 '15, 7:09 a.m.

Well, I've used many times my username and password, it is difficult to be wrong because the RTC is integrated with LDAP. Our URI is something like https://SERVER:9443/ccm. Also works on the eclipse client..

in our organization we have a proxy, there are some settings for this?

any suggestions?


Karthik Krishnan commented Feb 10 '15, 11:16 a.m.

Have you tried log in via Internet Explorer ? AFAIK (may be wrong) VS client uses IE as default browser internally..just a try

2 answers



permanent link
Leandro Leal (14624345) | answered Feb 10 '15, 2:40 p.m.
edited Feb 10 '15, 2:45 p.m.
Fixed, if the organization use a proxy server, must add the ip of the RTC server to proxy exceptions on Internet Explorer settings.

permanent link
Leandro Leal (14624345) | answered Feb 10 '15, 12:44 p.m.
No problem....

IE

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.