Client for Microsoft Visual Studio IDE

Leandro Leal

(146●2●43●45) edited

Feb 10 '15, 8:04 a.m.

We are using the Client for Microsoft Visual Studio IDE, we installed:
- Windows 7 Professional 64-Bit
- Visual Studio 2010 Professional
- RTC 4.0.6
- Client For Microsoft Visual Studio IDE downloaded
https://jazz.net/downloads/rational-team-concert/releases/4.0.6/RTC-VisualStudio-Client-repo-4.0.6.zip

All users attempting to login on RTC returns the error:
"The remote server returned an error: (502) Bad Gateway

What's Wrong?

Thanks in advance

1 vote

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Sunil Kumar R

JAZZ DEVELOPER Feb 10 '15, 9:38 a.m.

Hi Leandro, are users able to login using RTC web on the MSVS machine? Can you share a snapshot of what's being attempted on the RTC MSVS client? Regards, Sunil

Leandro Leal

Feb 12 '15, 7:12 a.m.

are users able to login using RTC web on the MSVS machine? Yes, can login the web client without problems on the MSVS machine It could be a defect in RTC version 4.0.6?

Sunil Kumar R

JAZZ DEVELOPER Feb 10 '15, 10:23 a.m.

Try with a different user? No this is not a defect. It seems.. Either the URL : >> it should be in form https://rtc406hostname:port/ccm >> Username / password is wrong, or they do not have priveleges necessary? Best Regards, Sunil

Leandro Leal

Feb 12 '15, 7:09 a.m.

Well, I've used many times my username and password, it is difficult to be wrong because the RTC is integrated with LDAP. Our URI is something like https://SERVER:9443/ccm. Also works on the eclipse client.. in our organization we have a proxy, there are some settings for this? any suggestions?

Karthik Krishnan

Feb 10 '15, 11:16 a.m.

Have you tried log in via Internet Explorer ? AFAIK (may be wrong) VS client uses IE as default browser internally..just a try

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Leandro Leal

(146●2●43●45) edited

Feb 10 '15, 2:45 p.m.

Fixed, if the organization use a proxy server, must add the ip of the RTC server to proxy exceptions on Internet Explorer settings.

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Leandro Leal

(146●2●43●45) Feb 10 '15, 12:44 p.m.

No problem....

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Last updated: Feb 12 '15, 7:12 a.m.

Client for Microsoft Visual Studio IDE

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