Why does RTC 5.0.2 Quick Planner, Create Work Item, work in Iteration Plan and not in My Work?
One answer
Have you installed the latest IFeature/Ifix for QuickPlanner on top of your RTC 5.0.2 installation.
http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~Rational&product=ibm/Rational/Rational+Team+Concert&release=5.0.2&platform=Windows&function=all
It has lots of defect fixes that go beyond the stock 5.0.2 version. IFeature+Ifix5 (or later)
http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~Rational&product=ibm/Rational/Rational+Team+Concert&release=5.0.2&platform=Windows&function=all
It has lots of defect fixes that go beyond the stock 5.0.2 version. IFeature+Ifix5 (or later)