How to I solve the "Unable to receive attribute values" error I get for an attribute customization?

Hello Canberk,

Thank you for your reply.

I have set the form based authentication and I use the URL format that you mentioned but I still receive errors.

An example of the XML data source URL is:

https://localhost/ccm/service/com.ibm.team.filesystem.service.internal.rest.IFilesystemContentService/_eQp88UnNEeK3x-eF3YRumA/_eUWKIEnNEeK3x-eF3YRumA/MetaDataCommon.xml?itemId=_lQ0NAEnNEeK3x-eF3YRumA

To attain this value I simply copied the link to the XML file under source control (right click within the repository and then "Copy Link Location").  If I paste the link into my browser it works.  This is why I thought it might be due to the self-signed certificate since the jre being invoked uses a different keystore to my browser.

Do you have any other ideas?

Thank you and best regards,

Andrew

You will not be able to fetch the xml file by that method. You can only fetch the reportable rest api of the Jazz Product if I'm not mistaken.

What you do is calling the xml file under the source control and some kind of downloading as far as I understand.

Andrew, I have seen this use case work before (using SCM as the HTTP Value set provider), although this approach is not officially supported.  The XML data source URL you're using looks right, although there is no port (is that on purpose?).  I'm not sure this is a cert problem given that you've selected to ignore invalid SSL certs.  You should select the same authentication method in your value set definition as your server is set up to use.  If it is Basic, you only need to provide a username and password.  Can you confirm you also have a row XPath expression defined?  Perhaps a screen shot of the value set configuration would help.

You are right.  Typo on my part.  But that's just an example.  I had it correct in the system.  I still get the red circle with the X next to the field.  When I hover over, I get "Unable to receive attribute values (HTTP request failed with 302 Found)"

Hello Brian,

Thank you for taking the time to help me.  I have noted your comments above and I will reply here.  JTS has been configured on the standard https port 443 on purpose.

The setup I started using was with basic authentication:


Under my server settings, I have this:


This user corresponds to a windows account created for recovering these values. (RTC 3.0.1.1 is using websphere based on windows authentication).  It has JazzAdmin repository permissions, a Developer license, and is added as a project administrator in the project area (I can login with the account and access the XML file).

When creating the work item with this configuration, I get:


If I uncheck the "Ignore invalid SSL certificates" option or specify port 443 I get the error:


Ideas?
Best regards,
Andrew

I think adding the port is a must.  A 302 is better than a connection refused (at least you're getting into the application).  After some more digging, I suspect this is the defect you are running into.  The HTTPConnector is not following redirects (see comment 1).  This was fixed in 4.0 and backported to 3.0.1.3 via 193423
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=186852

Hello Brian,

Thank you for the update.  I will see what I can do and let you know.

EDIT: I have accessed another instance where there is no port set in both the public URI and the project area configuration and the setup works.  The only difference is that the SSL certificate has been verified by a CA and isn't self signed.

In terms of the com.ibm.team.workitem.service.internal.connector.AuthenticationService property (mentioned above), what sort of permissions must the account specified there have?  Must it have repository permissions and a CAL?  Must it be added to the project area as admin?

Thank you and best regards,

Andrew