Failed to Create User Domains Project Area when finalizing application setup for DM 5.0
this is installation and configuration of DM on the existing Jazz server with CCM, RM and QM installation and functioning. When tried to setup Design Management 5.0 on Jazz Server 5.0, Failed to Create User Domains Project Area when finalizing application setup for DM 5.0; this is the detailed error message.
Create User Domains Project Area Set up project area for user domains. An error occurred while trying to perform this operation. Please see the error message at the top of this page for more
information.
User: Jazz Admin Rmps Request Line: POST https://MyServerIP:9443/dm/dtkConfigure?action=installUserDomain HTTP/1.1 Rmps Request Headers: accept: */* x-ibm-rmps-internal: true x-jazz-downstream-auth-client-level: 4.0 content-type: application/x-www-form-urlencoded x-requested-with: XMLHttpRequest referer: https://MyServerIP:9443/dm/dm-setup? embed=true#?embed=true#/steps/2&parent=https%3A%2F%2FMyServerIP%3A9443%2Fjts%2FcustomSetup%23%2Fsteps%2F14 accept-language: en-CA accept-encoding: gzip, deflate user-agent: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko host: MyServerIP:9443 content-length: 0 dnt: 1 connection: Keep-Alive cache-control: no-cache cookie: JSESSIONID=61A775B17D0EC09760FDBDD7978E16A7; JAZZ_AUTH_TOKEN=a83cbd10550d42888fd715d082046b6f&9JcRrx1JiPtgekYnVdvV4ywKiV3RKdeCW7sievtfc; jfs-oauth-realm-mapping=https %3A%2F%2FMyServerIP%3A9443%2Fjts%3D0; jfs-request-token- 77c1117e0cce414fa1390599561bf51d="MlEjfdZgC0EWX711oJQ9aIu8g8zrqYdoyUAryb8dh8"; jfs-oauth-access- token0=a83cbd10550d42888fd715d082046b6f; jfs-oauth-access_token-secret0=9JcRrx1JiPtgekYnVdvV4ywKiV3RKdeCW7sievtfc; JSESSIONIDSSO=DFEC4C433DC456CF0C16F7EEAB685F4C X-ibm-internal-dm-request-correlation-ID: dddfd3ab-e6e8-48ea-b2f5- 3e747a87c1ce Jfs Request Line: POST https://MyServerIP:9443/vvc/dependencies HTTP/1.1 Jfs Request Headers: Accept: */* Jfs Response Headers: X-ibm-internal-dm-request-correlation-ID: e5dfbdb7-597f-4d0e-8018-0cfa6850bc77 Content-Type: application/rdf+xml Content-Length: 1350 X-ibm-internal-dm-request-correlation-ID: ac16269a-211d-41c2-ab54-46baef5892de Jfs Response Body: <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:err="http://jazz.net/xmlns/prod/jazz/foundation/1.0/"> <rdf:Description> <err:detailedMessage rdf:datatype="http://www.w3.org/2001/XMLSchema#string" > User: dm_user Request Line: POST https://MyServerIP:9443/vvc/dependencies HTTP/1.1 Request Headers: Accept: */* X-JfsRequestDirector-Scheme: https Content- Type: application/json Host: MyServerIP:9443 Connection: Keep-Alive User-Agent: JazzHttpClient Authorization: OAuth oauth_nonce="3606632550132236786", oauth_token="", oauth_consumer_key="dc46778228f0428786d54b817c8dc751", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1421240611", oauth_version="1.0", oauth_signature="1cXiDhlSwrEUCuD1Gu7Qk9dIHgg%3D" Content-Length: 173 X-ibm-internal-dm-request-correlation-ID: e5dfbdb7- 597f-4d0e-8018-0cfa6850bc77 class java.lang.NullPointerException</err:detailedMessage> <err:errorSeverity rdf:datatype="java:com.ibm.team.jfs.app.error.IErrorReport$Severity" >CRITICAL</err:errorSeverity> <err:errorMessage rdf:datatype="http://www.w3.org/2001/XMLSchema#string" >class java.lang.NullPointerException</err:errorMessage> <err:errorStatus rdf:datatype="http://www.w3.org/2001/XMLSchema#long" >500</err:errorStatus> </rdf:Description> </rdf:RDF> com.ibm.xtools.rmps.frontservice.jaf.common.jfsclient.RmpsRuntimeException: 500 (CRITICAL) :null com.ibm.xtools.rmps.frontservice.jaf.common.jfsclient.RmpsRuntimeException: 500 (CRITICAL) :null 400 |
5 answers
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Thanks Andrey, Just went through the setup process again; it stopped at same place: Design Management(/dm) --> Finalize Application --> Create User Domains Project Area this is the messages from log file dm.log:
2015-02-13 13:24:09,782 [ http-bio-9443-exec-2895] [] INFO com.ibm.xtools.rmps.setup.SetupFrontService - Finalize Configuration Application: Get Setup Step Descriptor called by Custom Setup.
Jfs Request Line:
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Jerry,
According to the call stack the problem occurs while DM tries to communicate with CM (Configuration Management), looks like CM does not provide a proper response for some reason. I think this should be reflected in vvc.log. Have you tried to apply interim fixes applicable to DM/CM 5.0.0 prior to the setup? If no, I would recommend you to try this first (can be found here: https://jazz.net/downloads/design-management/releases/5.0iFix1). However, if this does not help, then please report a defect here: https://jazz.net/jazz04/web/projects/Design Management#action=com.ibm.team.workitem.newWorkItem&type=defect Please attach dm.log and vvc.log for the analysis. Regards, Andrey |
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Thanks for quick response; this is the log message from vvc.log:
2015-02-13 13:24:09,048 [ http-bio-9443-exec-2875] [] INFO com.ibm.team.vvc.server.common.services.internal.ServiceProviderImpl - Finalize Configuration Management application: Get Setup Step Descriptor called by Custom Setup.
com.ibm.team.process.common.service.ProcessDataValidationException: CRJAZ6036E A project area already uses the name 'Global Space'.
at com.ibm.team.vvc.server.common.services.jfs.internal.JfsHttpServiceImpl.execute0(JfsHttpServiceImpl.java:452)
com.ibm.team.process.common.service.ProcessDataValidationException: CRJAZ6036E A project area already uses the name 'Global Space'.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
2015-02-13 13:26:27,560 [ http-bio-9443-exec-2894] [] INFO com.ibm.team.vvc.server.core.metadata.Updater - Updating cache for space https://sh19nitlddth15:9443/vvc/spaces/GlobalSpace
Comments Hi Jerry,
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Hi ,
I am getting the same error when try to install DM 6.0.1 M4..Do you know if this bug is already solved ?
Thanks,
Sandra
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Comments
Can anybody out there give me advice what I need to do to resolve this issue?