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question asked: Aug 09 '18, 7:50 p.m.
question was seen: 2,459 times
last updated: Aug 10 '18, 8:31 a.m.

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User's Cannot Authenticate

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Neal Lovell (32●8) | asked Aug 09 '18, 7:50 p.m.
edited Aug 10 '18, 8:31 a.m. by Paul Slauenwhite (8.4k●1●2)

Using CLM 6.0.5 with iFix005 installed in VM server farm on Windows 2012R2 and MS SQL Server. Using JAS connected to corporate LDAP. No authentication issues until recently. Getting this error in all CLM applications:

CRJAZ2898E The user could not be authenticated because of an error with mapping the user's group memberships to Jazz security roles.

Seems similar to prior problem with LDAP query returning too many users.

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