Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Server Rename Status fails with CRJAZ2373E. How do I make it look at application /ccm instead of /jazz?

 I'm trying to perform a server rename (Production to Staging) to create a test sandbox of the production server. The importing of the database and the URL mappings were successful. When I start the server and checked the status of the rename using the url https://myhost.mycompany.com:9443/jts/serverRenameStatus, I see the error following error:

############################
/jazz
The server could not retrieve the server rename status for application "/jazz". Please consult the log files for more detailsID CRJAZ2373E
############################

I cannot finalize the server rename due to this error. I'm guessing that the reason for this error is that the application name for the source host had /jazz and the target host has /ccm. I was under the impression that the importURLMappings step will take take care of this change. 
Why is the server still looking at /jazz instead of /ccm? How do I change this to look at /ccm instead of /jazz to retrieve the server rename status of the /ccm application and then be able to complete the finalize step?

0 votes


Accepted answer

Permanent link
Per my understanding, the server rename would change the server URL from something like "https://myhost.mycompany.com:9443/jazz" to "https://myhost.mycompany.com:9443/ccm".
It will not change the entry's name (/jazz) in registered applications. You need to change it manually after complete the server rename.

It seemed the server rename you performed includes production to staging and changing the context root. I suggest you restore the database from backup and do it again.
Please make sure you also follow the steps in Changing the Context Root (https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.jazz.install.doc/topics/t_change_context_root.html) scenario.
Before the server rename, you may need to check the "Registered Applications" from /jts/admin to ensure all the information is correct.
Kishore Nagareddy selected this answer as the correct answer

1 vote

Comments

Thanks Lily. 

Here is what I had to do to make this work. 
1. Re-installed the server (4.0.7) with the context root changed to /jazz instead of the default /ccm. 

2. Imported the data (jts and ccm)

3. Imported the URL mappings. The url mapping for the /jazz application in the mappings file was set to the following:
source=https://sourcehost.mycompany.com:30001/jazz
target=https://targethost.mycompany.com:9443/jazz

4. Started the server and went to https://targethost.mycompany.com:9443/jts/serverRenameStatus
Online server rename was initiated and completed successfully. 

My source server was on 4.0.7 with WAS and DB2 and the target server is version 4.0.7 with the default Tomcat and Derby.

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 343

Question asked: Dec 15 '14, 2:36 p.m.

Question was seen: 5,450 times

Last updated: Dec 16 '14, 2:20 p.m.

Confirmation Cancel Confirm