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question asked: Oct 17 '14, 4:27 p.m.
question was seen: 3,599 times
last updated: Oct 24 '14, 5:26 a.m.

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Does Unranking a Work Item work in RTC 4.0.6 work?

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Joann Luu (10●7●10) | asked Oct 17 '14, 4:27 p.m.

I have Tasks that were assigned a rank from dragging and dropping them into a different iteration in the Plan View/Work Breakdown Structure. I want the rank removed. The Context Menu of the Work Item has the Remove > Rank option, but it is greyed out. I checked that I have 'modify Rank attribute" pemissions for my role. I can see the option but I can't use it. What is going on?

https://jazz.net/library/article/1033

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Lily Wang (4.9k●7●14) | answered Oct 24 '14, 5:15 a.m.
Hi Joann,
I tested in RTC 4.0.6. I could unrank a work item usign the Remove > Rank.
Do you have the issue in all plans and all project areas of the server? 
Could you please provide a screenshot of the context menu you saw?

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