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RRDI Reports on RTC widget - Download

SMitha kumari (245254) | asked May 29 '14, 1:27 a.m.

Hi team,

I would like to know can we download RRDI reports from RTC widgets. I have created RRDI reports & added in to RTC through custom reports. But it is not allowing me to download in to PDF or excel format. It says export option is not supported for this report.. Please suggest on this.


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Lily Wang (4.9k714) | answered May 29 '14, 2:12 a.m.
 What's the RTC version and RRDI version you use?
According to the function has been supported since RTC 4.0.3 and RRDI 2.0.3

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SMitha kumari (245254) | answered May 30 '14, 7:20 a.m.
We are using RTC 4.0.1 & RRDI 2.0.1

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