User takes automatically a floating licence after timeout -RQM
Hello!
We are using RQM 4.0.6, we noticed that when a user doesn't log off or closes the browser or leaves the pc, even after the timeout (one hour) has passed, the user may take again the floating licence, and even after I used the option of releasing the licence in the Acquired Floating Licenses option in the JTS server, the user appears again in the Acquired Floating Licenses panel.
Is this a normal behaviour or it might be changed? This affects other users.
Thanks for your help!
One answer
This is quite unusual. I tested the two scenarios you mentioned in v4.0.6 and I did see the floating license is released in jts server's Issued Leases view and Acquired Floating License under User menu.
can you please enable floating license logging in jts admin page > advanced properties
com.ibm.team.repository.service.internal.license.FloatingLicenseService
Enable Floating License Logging
and then reproduce the issue and see what is showing in the log file and post the result here.
we should be able to tell more from the log entry on what is happening.
Thanks
can you please enable floating license logging in jts admin page > advanced properties
com.ibm.team.repository.service.internal.license.FloatingLicenseService
Enable Floating License Logging
and then reproduce the issue and see what is showing in the log file and post the result here.
we should be able to tell more from the log entry on what is happening.
Thanks