Custom workflow for defect based on a role
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Is it possible to have different workflow for a defect in RTC dependent on the user’s role? For example: we want testers to follow a specific workflow for defect status (for example: Open>In Analysis>Fixed>Retest>Closed), but we want others in a higher role (such as Defect Manager) to not be restricted to following the workflow state transitions defined in the defect workflow. Can that be done?
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2 answers
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I don't know if there is a way to do that but you could restrict what role is allowed to perform a particular transition (e.g. Close). You can then define your workflow so that each state can transition to close but only the Defect Manager has permission to make that transition.
Comments Steve,
Can you be more specific about how to restrict what role is allowed to perform a particular transition? I don't see how to do this either from the web client or the eclipse client. Please have a look at https://jazz.net/library/article/1093 Lab 3.
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Your answer
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