Service Unavailable Error When Loading Team Members

Greetings,

We have created a project area to act as a help desk ticketing system in RTC. Because of this, we have about 1600 users in the project area. When we view the "Overview" tab of the Project Area Configuration page, the first 5 members show, and at the bottom of the Members section, a "Loading More Members..." message is displayed. After about 60 seconds, an error appears: "Error fetching the members of <project name> from the repository." The details sai "Service Unavailable. The service is temporirily unavailable. Please try again later."

My question is, is there some cross-server timeout, or another timeout that I can increase which will prevent the error? Either way, it seems a bit absurd that the system is not capable of fetching the user names and process roles of only 1,500 people. I would understand a little bit if it was relying on LDAP queries, and maybe it is and that is the underlying problem?

Thanks,

Dave