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question asked: Jul 15 '14, 7:53 a.m.
question was seen: 3,893 times
last updated: Jul 17 '14, 6:10 a.m.

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RQM v4.0.6 : Unable to start the CLA adapter

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Rajesh Avanthi (108●15●145●173) | asked Jul 15 '14, 7:53 a.m.
1) User unable to start the CLA adapter...
    Repo permission:     JazzUser
    Role:                         Test Team Manager, Test Team Member
    RQM Connector license asigned

2) htps://serverhostName:443/qm    This can be accessed via web browser successfully by same user. (Even tried accessing with IP address and works fine from browser)

3) Invoked command prompt >> Run as Administrator >> Started the adapter and we could notice that the Adapter.log file containing the below error:

  =====  Adapter.Log ============
17:03:38,213 [main]  WARN com.ibm.rqm.adapter.commandline
     - Configuration file D:\hhj\RQMCommandLineAdapter\Config2.ini does
not exist, adapter will use the arguments passed
17:03:38,586 [main]  INFO com.ibm.rqm.adapter.library
     - Successfully created an HTTP client
17:03:39,081 [main]  INFO com.ibm.rqm.adapter.library
     - The adapter is now connected
17:03:39,655 [main] ERROR com.ibm.rqm.adapter.commandline
     - Encountered an error while validating the specified server information.  Status code: 3
================================

Checked and validated against the proposed suggestion specified under :
 
https://jazz.net/forum/questions/116701/running-rqm-command-line-adapter
https://jazz.net/forum/questions/121002/how-to-start-command-line-adapter-in-rqm-from-configurations-saved-in-configini-file

Still the same.

4) From the command prompt, executed Java -version and that listed the correct version of Java.

Any inputs on how to overcome this error?

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Ara Masrof (3.2k●1●5) | answered Jul 15 '14, 8:03 a.m.
JAZZ DEVELOPER
 Rajesh,
I believe the  status code 3 error is referring to a "missing required param".
Can you supply the exact syntax being used to start the Command Line adapter 
Comments
Rajesh Avanthi commented Jul 15 '14, 9:27 a.m.

We are using the following command.

start.bat -repository https://ServerName:443/qm  -user XYZ -password ** [-adapter RQMCommandLineAdapter] [-projectArea RQMProj%20%28Quality%20Management%29] [-configFile config2.ini]

With the same url (https://ServerName:443/qm) we are able to access the RQM project via web browser.

Ara Masrof commented Jul 15 '14, 9:38 a.m. | edited Jul 15 '14, 9:39 a.m.
JAZZ DEVELOPER

It would help if we had the exact syntax rather than an approximation


That being said,  I would try two things:
1) For the Project Area parameter, I would not include the encoded characters; rather I would use something like this:  -projectArea "LPA project 1 (Quality Management)"
Be sure you use double quotes to surround the Project area

2) For testing purposes I would not include the config file parameter 

Rajesh Avanthi commented Jul 17 '14, 6:10 a.m.

Attempted all these suggestions... But we still see the same problem.




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