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Rational team concert launchpad.exe problem


vinitha dsouza (1271367) | asked May 15 '14, 6:09 a.m.
Hello team

When i run the Rational Team Concert launchpad , launchpad.exe i get the following error

The com.ibm.team.install.jfs.app.jts package specified in the C:\RTC40Dev\Installs\JazzTeamServer\im\win32.win32.x86\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.product-clm package specified in the C:\RTC40Dev\Installs\JazzTeamServer\im\win32.win32.x86\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rtc package specified in the C:\RTC40Dev\Installs\JazzTeamServer\im\win32.win32.x86\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rdm package specified in the C:\RTC40Dev\Installs\JazzTeamServer\im\win32.win32.x86\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rqm package specified in the C:\RTC40Dev\Installs\JazzTeamServer\im\win32.win32.x86\install-server.xml file cannot be found.

install-server.xml is already present under the particular path,but still i get these errors

Please suggest.

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permanent link
Alexandre Stegani (8664) | answered May 15 '14, 7:13 p.m.
Hi Vinitha,

There are several causes for this issue. Please check the link below for possible solutions.

http://www-01.ibm.com/support/docview.wss?uid=swg21653363

Another possible cause of this issue (not documented in the link above) is not enough permissions. Make sure to right-click launchpad.exe and 'Run as Administrator'

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