Email notification to multiple email addresses
Hello,
We have an RTC (4.0.3) and RBF (7.1.3.3) integrated with LDAP.
The LDAP server has a single email address for each employee eg Jane.Doe@amazon.com
Is there a recommended approach to enable RTC and RBF to send email notifications to 2 email addresses, such as:
1. Jane.Doe@amazon.com (standard extension for all employees....eg amazon.com)
2. Jane.Doe@gmail.com (could be any extension)
Thanks,
-Angela
3 answers
Hi Angela,
On jazz.net we just were doing it in following way: created e-mail group. And we were using group address. That will be the easiest way. I do not know any other possibility to fix oyur issue.
On jazz.net we just were doing it in following way: created e-mail group. And we were using group address. That will be the easiest way. I do not know any other possibility to fix oyur issue.
Hi, Angela:
In RBF, they are two places that you can setup email notifications:
1) system alter email, it is under menu "Administration-->System-->System Alert Email". This part allows you to put multiple email addresses. But it is for system alter emails
2) Step/job failed email notification, it is not support for one user to use multiple email addresses. But there is a workaround which we use all the time. You need add one more user in:
Jane: jane@email1.com
Jane1: jane@email2.com
I understand it is a time-consuming job to implement, but it is the only workaround so far.
This function needs RBF 7132 or higher version.
Thanks/Jin
In RBF, they are two places that you can setup email notifications:
1) system alter email, it is under menu "Administration-->System-->System Alert Email". This part allows you to put multiple email addresses. But it is for system alter emails
2) Step/job failed email notification, it is not support for one user to use multiple email addresses. But there is a workaround which we use all the time. You need add one more user in:
Jane: jane@email1.com
Jane1: jane@email2.com
I understand it is a time-consuming job to implement, but it is the only workaround so far.
This function needs RBF 7132 or higher version.
Thanks/Jin