Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Unable to log into jazz hub

Hi JAZZ Hub team,
After I linked my jazzID and IBM ID , when I try to log in via the webUI, I get the following error:
Error 404: SRVE0295E: Error reported: 404

0 votes

Comments

Hi Abraham,

Can you include what URL you were trying to access?

Hi Ritchie,
1. I go to hub.jazz.net
2.  I select the Register Now button
3. I select to sign in
4. I am routed to the following page to sign in
https://login.jazz.net/psso/proxy/jazzlogin?redirect_uri=https://hub.jazz.net/manage/service/com.ibm.team.jazzhub.common.service.IJazzHubTermsService/accept?redirectUri=https%253A%252F%252Fhub.jazz.net%252F
5. If I use my juzzId, I get an error that the IBM ID is already mapped and that I should use that ID
6. I use the IBM ID, and get error



,


Accepted answer

Permanent link
Thanks for the details. 

This may be a problem with a missing service or a URL encoding issue; we can investigate further.  This may also be an atypical path - e.g, you selected to register but then chose to sign on with an existing ID. 

Do you have any problems logging in if you simply select the "Sign In" link in the banner in the top left portion of the home page?
Abraham Sweiss selected this answer as the correct answer

0 votes


One other answer

Permanent link
Looks like IE 8 does not work too well with  the hub.jazz.net page.....the sign in does not appear in the banner.
However testing with IE 11 and FF, sining in using that path works fine.

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 383

Question asked: Apr 08 '14, 2:24 p.m.

Question was seen: 4,074 times

Last updated: Apr 08 '14, 10:18 p.m.

Confirmation Cancel Confirm