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Closing multiple tickets in one shot

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Neelima Jyesta
(11●4●4) Nov 13 '13, 5:01 a.m.
Can we close multiple tickets in one shot in RTC 4.0.0.1 using WEB UI or eclipse?

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Neelima Jyesta
Nov 13 '13, 5:27 a.m.

There are some mandatory fields which are stopping from moving to the next state in workflow, What can be done for this?

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Filip Wieladek
(304●1●3) Nov 13 '13, 5:04 a.m.
Yes, please look at article https://jazz.net/library/article/534

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Question asked: Nov 13 '13, 5:01 a.m.

Question was seen: 6,405 times

Last updated: Nov 13 '13, 5:27 a.m.

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