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Closing multiple tickets in one shot

Neelima Jyesta (1144) | asked Nov 13 '13, 5:01 a.m.
Can we close multiple tickets in one shot in RTC using WEB UI or eclipse?

Neelima Jyesta commented Nov 13 '13, 5:27 a.m.

There are some mandatory fields which are stopping from moving to the next state in workflow, What can be done for this?

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permanent link
Filip Wieladek (30413) | answered Nov 13 '13, 5:04 a.m.
Yes, please look at article

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