It's all about the answers!

Ask a question

how to check reopen defects count in jazz rqm which is not currently in reopen state

Ayan Paul (2552230) | asked Apr 04 '14, 6:20 a.m.

Few defects in a particular release has been reopened for a number of times, but currently those defects are in fixed state. Is there any report or way to get the count of number of defects which at least reopened once?

One answer

permanent link
Clara Forero (6212) | answered Apr 08 '14, 9:51 a.m.

Currently there is no OOTB report that shows that change in state.  However, the history of the state changes is being populated in the Data Warehouse.  If you are using RRDI, you can use either Query Studio or Report Studio to get this information.

Another option is to create a Request for Enhancement so a new report is included as OOTB.

- Clara

Ayan Paul commented Apr 09 '14, 6:36 a.m.

I am using RRDI, please let me know which table to access for history

Clara Forero commented Apr 28 '14, 11:24 a.m.

Hi Ayan,

you can use Request State History from the Request Area.



Ayan Paul commented Jun 17 '14, 7:03 a.m.

Thanks for your help

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.