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question asked: Feb 19 '14, 10:38 a.m.
question was seen: 4,587 times
last updated: Feb 24 '14, 3:54 a.m.

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Logout when switch to RDM

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Qaiser Islam (312●8●70●74) | asked Feb 19 '14, 10:38 a.m.
 hi,

In CLM 4.0.5 whenever i switch from any application (CCM, RM, QM) to RDM, it shows some error and log me out. After login again i can continue my work on RDM. Is there any configuration issue with my installation? i am facing the same issue in two different installation.Deployment topology is Windows 2008, WAS 8.5.5 and DB2. The same issue i am facing in Windows 2008, WAS 8.0.0.3 and SQL server 2008.

Thanks,
Qaiser 
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Francois-xavier Panaget commented Feb 19 '14, 12:24 p.m.

Hi Qaiser,
What is the error you are seeing?
Thanks
Francois

Qaiser Islam commented Feb 19 '14, 12:34 p.m.

actually error appears for split of a second on DM dashboard page and then system logs me out. i will check the logs if error is there i will send you. 

Qaiser Islam commented Feb 24 '14, 3:54 a.m.

in dm.log this error is keep coming. i have two environment one with DB2 and other one is with SQL server 2008. this error is appearing in both logs..Is it related to this logout issue?


2014-02-24 00:41:06,183 [WebContainer : 7 @@ 00:41 JazzAdmin /dm/view-history] []  INFO sqlExceptionLogger  - CRJAZ0250I A statement attempted to insert a duplicate value in a table that requires unique values. For more information about the statement that failed, check the server logs.
SQL: INSERT INTO MARKERS.MARKER (STATE_ID, ITEM_ID, CONTEXT_ID, MODIFIED, MODIFIED_BY_ITEM_ID, LABEL_COL, ICON_URI, URI, APPLICATION_COL, TYPE_COL, USER_COL, PROJECT, TIMESTAMP_COL) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
SQL Exception #1
SQL Message: DB2 SQL Error: SQLCODE=-803, SQLSTATE=23505, SQLERRMC=13;MARKERS.MARKER, DRIVER=4.14.121
SQL State: 23505
Error Code: -803


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