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question asked: Jul 21 '14, 10:09 a.m.
question was seen: 4,977 times
last updated: Jul 31 '14, 9:10 a.m.

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Problem with CLM RSADM start up

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LUIZ DE ALMEIDA (230●1●61●92) | asked Jul 21 '14, 10:09 a.m.
Hello friends,

I installed CLM+RSADM in a CentOS machine with Tomcat and when I start up the server, the following lines appears in catalina.out log:

INFO: Deploying web application archive /opt/IBM/JazzTeamServer/server/tomcat/webapps/rsadm.war
[Fatal Error] :48:29: The entity name must immediately follow the '&' in the entity reference.
Cannot start RSA DM Default Display Thread : No X11 DISPLAY variable was set, but this application requires it.
10:37:12,508 [Start Level Event Dispatcher] ERROR m.xtools.rmps.renderingapp.displaythread.Activator  - Cannot start RSA DM Default Display Thread : No X11 DISPLAY variable was set, but this application requires it.

This error does not prevent the server from starting. But if I set up the DISPLAY variable with "export DISPLAY=localhost:0.0", the following error occurs:

Starting RSA DM Default Display Thread
Exception in thread "RSA DM Default Display Thread" org.eclipse.swt.SWTError: No more handles [gtk_init_check() failed]
        at org.eclipse.swt.SWT.error(SWT.java:4387)
        at org.eclipse.swt.widgets.Display.createDisplay(Display.java:914)
        at org.eclipse.swt.widgets.Display.create(Display.java:900)
        at org.eclipse.swt.graphics.Device.<init>(Device.java:156)
        at org.eclipse.swt.widgets.Display.<init>(Display.java:498)
        at org.eclipse.swt.widgets.Display.<init>(Display.java:489)
        at org.eclipse.swt.widgets.Display.getDefault(Display.java:1634)
        at com.ibm.xtools.rmps.renderingapp.displaythread.Activator.uiThread(Activator.java:113)
        at com.ibm.xtools.rmps.renderingapp.displaythread.Activator$1.run(Activator.java:163)

When this occurs, the server is not started up.

I think the problem must be the absent of a lib in CentOS, but what lib?
Does anybody knows what libs are necessary in linux to deploy CLM+RSADM?

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Francois-xavier Panaget (589●1●4) | answered Jul 21 '14, 11:30 a.m.
Hi  Luiz,

CentOS is not a support Operating System for RSA DM (see supported the Operating systems for RSA DM 5.0).

This being said, can you check:


I hope this will help you.

Regards,
François

Comments
LUIZ DE ALMEIDA commented Jul 30 '14, 2:41 p.m.

Hi François...thank you for the answer, but this did not work.
Do you know if in the RedHat must be the graphic libs to run DM server?

Francois-xavier Panaget commented Jul 31 '14, 5:53 a.m.

Hi Luiz,
There is indeed some graphical dependencies on the GTK libraries.
Have you tried to run the command "xhost +".
Here is a troubleshooting page for RM which might be useful:

As well, since you mentioned you have deploy CLM+RSADM... Is that on the same server (or are using using your 2 server configurations you mentioned in your other post)? Remember, the RM converter and RSADM on the same  server is known to be problematic.
François.

LUIZ DE ALMEIDA commented Jul 31 '14, 9:10 a.m.

François,

I setted up the display and run Xvfb and now the following lines are printed in catalina.log:

Starting RSA DM Default Display Thread
Xlib: extension "RANDR" missing on display "localhost:1.0"
Started RSA DM Default Display Thread

Do you know what it means?

Sorry, I'm not a linux user with experience, because of this I need help... :(

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