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question asked: Jul 21 '14, 10:09 a.m.
question was seen: 4,578 times
last updated: Jul 31 '14, 9:10 a.m.

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Problem with CLM RSADM start up

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Luiz Almeida (230●1●55●89) | asked Jul 21 '14, 10:09 a.m.
Hello friends,

I installed CLM+RSADM in a CentOS machine with Tomcat and when I start up the server, the following lines appears in catalina.out log:

INFO: Deploying web application archive /opt/IBM/JazzTeamServer/server/tomcat/webapps/rsadm.war
[Fatal Error] :48:29: The entity name must immediately follow the '&' in the entity reference.
Cannot start RSA DM Default Display Thread : No X11 DISPLAY variable was set, but this application requires it.
10:37:12,508 [Start Level Event Dispatcher] ERROR m.xtools.rmps.renderingapp.displaythread.Activator  - Cannot start RSA DM Default Display Thread : No X11 DISPLAY variable was set, but this application requires it.

This error does not prevent the server from starting. But if I set up the DISPLAY variable with "export DISPLAY=localhost:0.0", the following error occurs:

Starting RSA DM Default Display Thread
Exception in thread "RSA DM Default Display Thread" org.eclipse.swt.SWTError: No more handles [gtk_init_check() failed]
        at org.eclipse.swt.SWT.error(SWT.java:4387)
        at org.eclipse.swt.widgets.Display.createDisplay(Display.java:914)
        at org.eclipse.swt.widgets.Display.create(Display.java:900)
        at org.eclipse.swt.graphics.Device.<init>(Device.java:156)
        at org.eclipse.swt.widgets.Display.<init>(Display.java:498)
        at org.eclipse.swt.widgets.Display.<init>(Display.java:489)
        at org.eclipse.swt.widgets.Display.getDefault(Display.java:1634)
        at com.ibm.xtools.rmps.renderingapp.displaythread.Activator.uiThread(Activator.java:113)
        at com.ibm.xtools.rmps.renderingapp.displaythread.Activator$1.run(Activator.java:163)

When this occurs, the server is not started up.

I think the problem must be the absent of a lib in CentOS, but what lib?
Does anybody knows what libs are necessary in linux to deploy CLM+RSADM?

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Francois-xavier Panaget (589●1●4) | answered Jul 21 '14, 11:30 a.m.
Hi  Luiz,

CentOS is not a support Operating System for RSA DM (see supported the Operating systems for RSA DM 5.0).

This being said, can you check:


I hope this will help you.

Regards,
François

Comments
Luiz Almeida commented Jul 30 '14, 2:41 p.m.

Hi François...thank you for the answer, but this did not work.
Do you know if in the RedHat must be the graphic libs to run DM server?

Francois-xavier Panaget commented Jul 31 '14, 5:53 a.m.

Hi Luiz,
There is indeed some graphical dependencies on the GTK libraries.
Have you tried to run the command "xhost +".
Here is a troubleshooting page for RM which might be useful:

As well, since you mentioned you have deploy CLM+RSADM... Is that on the same server (or are using using your 2 server configurations you mentioned in your other post)? Remember, the RM converter and RSADM on the same  server is known to be problematic.
François.

Luiz Almeida commented Jul 31 '14, 9:10 a.m.

François,

I setted up the display and run Xvfb and now the following lines are printed in catalina.log:

Starting RSA DM Default Display Thread
Xlib: extension "RANDR" missing on display "localhost:1.0"
Started RSA DM Default Display Thread

Do you know what it means?

Sorry, I'm not a linux user with experience, because of this I need help... :(

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