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question asked: Feb 14 '14, 8:17 a.m.
question was seen: 5,754 times
last updated: Mar 05 '14, 5:54 a.m.

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Is it possible to install RRDI (2.0.5) as a non-root user on Linux?

0
Robin Parker (326●3●37●39) | asked Feb 14 '14, 8:17 a.m.
 I have tried installing RRDI and Websphere as the same non-root user.  Have added that user to the db2iadm1 group to allow various required database activities and the install completes up to the final startup

I then get all sorts of errors about this not being able to start up...

...

2014-02-13 12:02:36.454 INFO  [core.ehcache.pogo.EhCacheDispatcherHandler] Thread-109: Registered mbean: com.cognos.pdc:type=pdcMbean

2014-02-13 12:02:36.454 INFO  [core.ehcache.pogo.EhCacheDispatcherHandler] Thread-109: CacheManager 'PDC' STATUS_ALIVE

2014-02-13 12:02:36.455 INFO  [core.ehcache.pogo.EhCacheDispatcherHandler] Thread-109: Cache: 'CAM_Grid.PassportMap' size=0, status=STATUS_ALIVE

2014-02-13 12:02:48.737 FATAL [m.cognos.pogo.reportservice.ProcessManager] Thread-109: External Report Server process DMController cannot be started java.io.IOException: Process DMController failed to start properly.

        at com.cognos.pogo.reportservice.ReportServerProcess.getProcessOutput(ReportServerProcess.java:192)

        at com.cognos.pogo.reportservice.ReportServerProcess.start(ReportServerProcess.java:129)

        at com.cognos.pogo.reportservice.ProcessFacade.createServerProcess(ProcessFacade.java:275)

        at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:158)

        at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:117)

...

2014-02-13 12:02:59.651 FATAL [m.cognos.pogo.reportservice.ProcessManager] Thread-109: External Report Server process BIBusTKServerMain cannot be started java.io.IOException: Process BIBusTKServerMain failed to start properly.
        at com.cognos.pogo.reportservice.ReportServerProcess.getProcessOutput(ReportServerProcess.java:192)
        at com.cognos.pogo.reportservice.ReportServerProcess.start(ReportServerProcess.java:129)
        at com.cognos.pogo.reportservice.ProcessFacade.createServerProcess(ProcessFacade.java:275)
        at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:158)
        at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:117)

...

2014-02-13 12:02:59.707 FATAL [m.cognos.pogo.reportservice.ProcessManager] Thread-109: External Report Server process BmtMDProviderMain cannot be started java.io.IOException: Process BmtMDProviderMain failed to start properly.

        at com.cognos.pogo.reportservice.ReportServerProcess.getProcessOutput(ReportServerProcess.java:192)
        at com.cognos.pogo.reportservice.ReportServerProcess.start(ReportServerProcess.java:129)
        at com.cognos.metadataService.bibusHandler.mdprovider.MDProviderProcess.start(MDProviderProcess.java:58)
        at com.cognos.pogo.reportservice.ProcessFacade.createServerProcess(ProcessFacade.java:275)
        at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:158)
        at com.cognos.pogo.reportservice.ProcessFacade.<init>(ProcessFacade.java:117)
...

Is this possible/supported?  Is there a guide or any kind?  I've looked through the library, forum and product documentation without success.

Many Thanks,

Robin

2 answers

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3
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Matthieu Leroux (657●1●6●14) | answered Mar 05 '14, 5:40 a.m.
JAZZ DEVELOPER
edited Mar 05 '14, 5:54 a.m.
The issue was caused by a missing library: the 32-bit libstdc++

to find out what library was missing, we ran an ldd against all the processes that were listed in the cogserver.log:
BIBusTKServerMain, DMController, BmtMDProviderMain in the cognos/bin and cognos/bin64 directory

for BmtMDProviderMain in cognos/bin, it complained about the missing library.

after installing it, the report server started successfully.

NOTE: there is a mention of some required 32 bits libraries in the following page:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m5/topic/com.ibm.jazz.install.doc/topics/c_special_considerations_linux.html

The Reports component requires that 32-bit X11 libraries be installed on the server. On Redhat Enterprise Linux 5, the required packages are libXp, libXinerama, mesa-libGL, and compat-libstdc++-33



0
permanent link
Don Yang (7.7k●21●114●139) | answered Feb 16 '14, 1:11 a.m. 
We have users who installed the IBMIM as a non-root user successfully 
and installed RRDI as a non-root user as well as set up RRID via the IBMIM successfully.
Although there is no special guide using non-root user, some specific info is in the Help 
and the below article:

https://jazz.net/library/article/832

===
If you want to install the product as a non-root user on UNIX systems or as a non-administrator on Windows, in the Select user mode for Installation Manager, select Non-Administrator.

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