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RRDI 2.0.0.1 Setup server - "Register" fails

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Larry McCarthy
(145●6) edited
Dec 09 '12, 1:55 p.m.
CEntOS 6.3 (RHEL 6.3 clone) 64-bit
WAS 8.0.0.5 64-bit
DB2 Express (not C) V9.7 64-bit
CLM 4.0.0.1 (CCM, QM, RM) 64-bit
RRDI 2.0.0.1
Single server
Firefox ESR 10.0.11. Pop-up enabled for localhost and CLMRRDI (this node)

Start the RRDI setup server (as root). Check:
[...]
Dec 9, 2012 9:02:05 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 29526 ms
[...]

OK. Go to the RRDI Setup server at https://localhost:10443/jts. Get an odd-looking "Register" page - notice there's no password confirmation:
Strange Register screen

Trying to add the URL and RRDI setup user fails:
Strange register screen fails

Nothing jumps out from the logs (same messages on catalina.log)
# cat /opt/IBM/RRDI/setup/logs/rrdi_setup.log
12/09/2012 09:06:09,797 INFO  com.ibm.rational.rrdi.setup.internal.AppInitializer : /opt/IBM/RRDI/setup/tool/JazzTeamServer/server/conf/rrdi
12/09/2012 09:06:11,823 ERROR com.ibm.rational.rrdi.setup.service.RootDiscoveryService : java.lang.IllegalStateException: BootstrapConfig.ErrorNotInitialized
12/09/2012 09:08:44,537 INFO  com.ibm.rational.rrdi.setup.service.SelfRegisterService : CRRRA0171I: status:200
12/09/2012 09:08:44,537 INFO  com.ibm.rational.rrdi.setup.service.SelfRegisterService : CRRRA0172I: response:<!DOCTYPE html>
[...]

I double-checked bit-ness. IM Installed Products says:

Shared Resources Directory: /opt/IBM/IMShared
Installation Directory: /opt/IBM/RRDI
Eclipse IDE: /opt/IBM/RRDI
Translations: English
Architecture: 64-bit

/opt/IBM/WebSphere/AppServer/bin/versionInfo.sh says:

[...]
Package               com.ibm.websphere.BASE.v80_8.0.5.20121022_1902
Architecture          x86-64 (64 bit)
Installed Features    IBM 64-bit SDK for Java, Version 6
                      EJBDeploy tool for pre-EJB 3.0 modules
                      Embeddable EJB container
                      Sample applications
                      Stand-alone thin clients and resource adapters
[...]

What might I have done wrong this time?

Thanks,
Larry.

Edit: images are URL only, no files allowed.

1 vote

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Larry McCarthy
Dec 09 '12, 2:13 p.m.
Also, same result with Google Chrome.

2 answers
554 views
1 vote

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Benjamin Silverman
JAZZ DEVELOPER (1.7k●1●5) Dec 09 '12, 7:05 p.m.
Hi Larry,

The reason there is no password confirmation is because this user/password must be created before you enter it on the rrdi/setup page you've shown above.  To do this, run the server.config.sh in the <RRDI Install>/setup/tool/JazzTeamServer/server folder.  During this process you will create the username/password for the setup admin user and you should be able to proceed with the setup.  Hope it helps,
Larry McCarthy selected this answer as the correct answer

1 vote

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Larry McCarthy
Dec 10 '12, 12:16 p.m.
Aha! Thanks Benjamin. I was using the 4.0.1 Install Guide for 4.0.0.1. Derp.

Michael Prentice
Jan 15 '13, 6:54 p.m.
Does this answer apply to 4.0.1? Because I do not have a server.config file in  ibm\RRDI\setup\tool\JazzTeamServer\server. There is a server.startup and params.properties file, but no config file. 

One other answer

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Benjamin Silverman
JAZZ DEVELOPER (1.7k●1●5) Jan 15 '13, 7:29 p.m.
Hi Michael,

There is no config file for 4.0.1.  Just start the setup server and proceed with the rrdi/setup wizard (on port 10443 by default).

1 vote

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Michael Prentice
Jan 15 '13, 8:30 p.m.
Ah OK. The username and password that I gave it would never work. Only after watching some videos and digging through params.properties did I find out that I need to use setupadmin/setupadmin to login. This information was not available in the infocenter guide that I was sent to from the Installation Manager (http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.rational.rrdi.admin.doc%2Ftopics%2Ft_postinstall_config_deployment.html). It looks like it either links to an old guide (4.0) or the guide hasn't been updated for 4.0.1. I was also confused by the specification of 10443/jts instead of 9443/jts. Thank you.

James Paulus
Jan 30 '13, 12:34 p.m.
So, you just used setupadmin for the username and password and it worked?    We are seeing the same issue.    Except we have installed 3.0.1.3 on a different server.    Our port number is 10443, should it be 9443 in this case?

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Question asked: Dec 09 '12, 1:43 p.m.

Question was seen: 554 times

Last updated: Jan 30 '13, 12:34 p.m.

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