Getting error While Configure DM 4.0.3
2 answers
Hi Francois ,
An error occurred while trying to perform this operation.
Please see the error message at the top of this page for more information. hide details
User: dm_user Rmps Request Line: POST https://dmserver:9443/dm/dtkConfigure?
action=installOtherSystemDomains HTTP/1.1 Rmps Request Headers:
host: dmserver:9443 user-agent: Mozilla/5.0 (Windows NT 5.1; rv:25.0)
Gecko/20100101 Firefox/25.0 accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
accept-language: en-US,en;q=0.5 accept-encoding: gzip, deflate x-ibm-rmps-internal: true
x-jazz-downstream-auth-client-level: 4.0 content-type: application/x-www-form-urlencoded;
charset=UTF-8 x-requested-with: XMLHttpRequest referer: https://dmserver:9443/dm/dm-setup?embed=true
content-length: 0 cookie: JSESSIONID=98C7E6270E6404F50B0C58D800F85132;
JAZZ_AUTH_TOKEN=d4ead51976004e8a8fdf1f23962b8859&0TScJLqD8znxRY5kp5VRMMm3v4B33VyhYf4H47eziy4;
jfs-oauth-realm-mapping=https%3A%2F%2Fdmserver%3A9443%2Fjts%3D0;
jfs-oauth-access-token0=d4ead51976004e8a8fdf1f23962b8859;
jfs-oauth-access_token-secret0=0TScJLqD8znxRY5kp5VRMMm3v4B33VyhYf4H47eziy4
connection: keep-alive pragma: no-cache cache-control: no-cache
X-ibm-internal-dm-request-correlation-ID: 4be50e19-bfb9-4003-8d7e-633fb6b0eef9
com.ibm.xtools.rmps.frontservice.editing.LockingRuntimeException: Resource
https://dmserver:9443/dm/fileUpload/RSA_BPMN_AdHocSubProcess_smallicon is locked.
User: https://dmserver:9443/jts/users/dm_user, Activity: null
An error occurred while trying to perform this operation.
Please see the error message at the top of this page for more information. hide details
User: dm_user Rmps Request Line: POST https://dmserver:9443/dm/dtkConfigure?
action=installOtherSystemDomains HTTP/1.1 Rmps Request Headers:
host: dmserver:9443 user-agent: Mozilla/5.0 (Windows NT 5.1; rv:25.0)
Gecko/20100101 Firefox/25.0 accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
accept-language: en-US,en;q=0.5 accept-encoding: gzip, deflate x-ibm-rmps-internal: true
x-jazz-downstream-auth-client-level: 4.0 content-type: application/x-www-form-urlencoded;
charset=UTF-8 x-requested-with: XMLHttpRequest referer: https://dmserver:9443/dm/dm-setup?embed=true
content-length: 0 cookie: JSESSIONID=98C7E6270E6404F50B0C58D800F85132;
JAZZ_AUTH_TOKEN=d4ead51976004e8a8fdf1f23962b8859&0TScJLqD8znxRY5kp5VRMMm3v4B33VyhYf4H47eziy4;
jfs-oauth-realm-mapping=https%3A%2F%2Fdmserver%3A9443%2Fjts%3D0;
jfs-oauth-access-token0=d4ead51976004e8a8fdf1f23962b8859;
jfs-oauth-access_token-secret0=0TScJLqD8znxRY5kp5VRMMm3v4B33VyhYf4H47eziy4
connection: keep-alive pragma: no-cache cache-control: no-cache
X-ibm-internal-dm-request-correlation-ID: 4be50e19-bfb9-4003-8d7e-633fb6b0eef9
com.ibm.xtools.rmps.frontservice.editing.LockingRuntimeException: Resource
https://dmserver:9443/dm/fileUpload/RSA_BPMN_AdHocSubProcess_smallicon is locked.
User: https://dmserver:9443/jts/users/dm_user, Activity: null
Comments
Hi,
What is you platform, what application server (tomcat or WebSphere Application Server (if so which version) and what Database are you using?
According to the WI below:
https://jazz.net/jazz04/web/projects/Design%20Management#action=com.ibm.team.workitem.viewWorkItem&id=38915
It may be best to reinstall from scratch.
There was probably a timeout or something during the finalization application phase which is now preventing the installation to complete.
Regards,
Francois