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LPA Error CRJCA0146E when perform finalize setup for RSA DM4.0


Hai Cheng (1611) | asked Oct 22 '12, 2:13 a.m.
JAZZ DEVELOPER
edited Oct 22 '12, 2:17 a.m.
Hi, team and experts

I am installing RSA DM4.0 on windows 2008 r2 64bit, tomcat as app server and DB2 as database.
Everything is fine except the final steps - Finalize Setup.
There is an exception showing as below.
It says LPA can not communicate with following URL: https://rsadm4server:9443/dm/friends.
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CRJCA0146E The Lifecycle Project Administration (LPA) application could not communicate with the application at the following URL: https://rsadm4server:9443/dm/friends. To communicate across servers with other applications, the LPA application must be able to communicate with the application at the specified URL. For more details, open the help system and search for CRJCA0146E.
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So I could not finalize the setup correctly, is there anything wrong? Please help with your thoughts and advices.

Thanks very much!
Best Regards


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Hai Cheng (1611) | answered Oct 24 '12, 12:14 a.m.
JAZZ DEVELOPER
Finally I solved this issue by restart Jazz server. Looks like the application is not registered correctly.
Also my machine only has 2GB memory, some DM functions are hanging because memory is exhausted.
Thanks for all your suggestions.

Best Regards
Daniel Leroux selected this answer as the correct answer

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Heather Nelson (763) | answered Oct 22 '12, 11:43 a.m.
JAZZ DEVELOPER
There is a lot more info in the error messages information center: https://jazz.net/help-dev/clm/index.jsp?topic=%2Fcom.ibm.messages.CLMic%2FCRJCA0146E.html

CRJCA0146E

The Lifecycle Project Administration (LPA) application could not communicate with the application at the following URL: {0} . To communicate across servers with other applications, the LPA application must be able to communicate with the application at the specified URL. For more details, open the help system and search for CRJCA0146E.

Explanation

Either a request from the LPA application to retrieve the friends resource for another registered application was denied, or the response could not be parsed correctly. For more information about the failure, click the Details link on the error message, or view the /logs/admin.log file.

User response

Verify that all of the applications that are registered to the Jazz Team Server are configured correctly by visiting their administrative pages and using diagnostic tools to check for problems. The administrative pages include /jts/admin, /ccm/admin, and /qm/admin. On the /jts/admin page, verify that the LPA application is listed on the Registered Applications page and that its entry is configured with a functional user. On the administrative page for the application that LPA attempted to contact, verify that the Jazz Team Server is listed as a consumer with a functional user in the "Communication" section. If it is not listed, there was problem with the registration of that application. An administrator might be able to diagnose this issue by using log files. Ask your administrator to check the admin.log file in the /server/logs directory and the .log file for the application to which the request was made. For details about finding and viewing log files, see the "Troubleshooting and support" section of the help system.


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W Diu (58026) | answered Oct 22 '12, 9:55 a.m.
From the error message, I see that the URL you are using is https://rsadm4server:9443/.  This suggests that there is a proxy issue, so you can either
  1. try to resolve the proxy issue and try again or
  2. use the fully qualified machine name during the server setup process and try again

Option 2 is probably easier.

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