Unable to start Rhapsody-DM-Server for version 6.0.1 and 6.0.2 on win server 2012 R2.
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Hi All,
I have downloaded "Rhapsody-DM-Servers-6.0.2" for trail purpose. I have installed it on windows server 2012 R2. when i try to start jts server, its shown me the below message. INFO: Agent version "3.0.7.20160104" Nov 23, 2016 1:29:58 PM com.ibm.java.diagnostics.healthcenter.agent.mbean.HCLaunchMBean createJMXConnector WARNING: Failed to create RMI registry on port 1972: java.rmi.server.ExportException: Port already in use: 1972; nested exception is: java.net.BindException: Address already in use: JVM_Bind Nov 23, 2016 1:29:58 PM com.ibm.java.diagnostics.healthcenter.agent.mbean.HCLaunchMBean createJMXConnector INFO: IIOP will be listening on the next available system assigned port. Use com.ibm.java.diagnostics.healthcenter.agent.iiop.port to specify a port Nov 23, 2016 1:29:58 PM com.ibm.java.diagnostics.healthcenter.agent.mbean.HCLaunchMBean startAgent INFO: Health Center agent started on port 1973. Starting server clm. Server clm started. It says Server started, but it does not start. Any help would be appreciated! Thanks in Advance. |
One answer
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I bet that the server is already up. Have you checked the 9443 port? The error that you posted refers to the Health Center Agent portal, which is not specific for CLM. You can see a similar discussion here.
https://jazz.net/forum/questions/229062/health-center-port-issue-on-startup-in-602 Comments I tried to access https://localhost:9443/jts/web, but it fails to connect. It can take several minutes for the application to get ready to display any pages. When you say fails to connect, what symptom is it? Have you checked whether the java process is running and/or showing any CPU usage? Have you used netstat command to verify whether port 9443 is open?
Hi Donald,
Thank you for reply!
After I shutdown the server, the command netstat shows below message
TCP 192.168.56.1:50960 D-9376:9443 FIN_WAIT_2
TCP 192.168.56.1:50983 D-9376:9443 ESTABLISHED
TCP 192.168.56.1:51068 D-9376:9443 ESTABLISHED
TCP 192.168.56.1:51073 D-9376:9443 FIN_WAIT_2
TCP 192.168.56.1:51108 D-9376:9443 FIN_WAIT_2
TCP 192.168.56.1:51124 D-9376:9443 FIN_WAIT_2
TCP 192.168.56.1:51128 D-9376:9443 FIN_WAIT_2
TCP 192.168.56.1:51135 D-9376:9443 FIN_WAIT_2
TCP 192.168.56.1:51141 D-9376:9443 ESTABLISHED
when server is started it shows
TCP 0.0.0.0:9443 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1972 0.0.0.0:0 LISTENING
Java process is running. Please help me to get the server up and running.
It doesn't look right. Are you sure that after you shutdown the CLM server, the 9443 port is still open? If true, another process is occupying this port and you need to stop it first. Run command "netstat -aon | findstr LISTENING" to find out the PID of the process. Or use other methods mentioned in the below post.
The issue got resolved by installing jts from CLM 6.0.2 bundle and RDM application from RDM server 6.0.2. I think there is some issue with the "Rhapsody-DM-Servers-6.0.2" setup |
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