RTC Planning with no tasks
CLM 4.0.2
We have a group that has been using RTC for a pilot project. We have found they are creating Epics, Stories, and Defects....but no Tasks. (They have not looked yet at the Planning feature.)
What are some features this team will miss when using planning or OOTB reporting/dashboards if they continue to work without the Task (estimate hours, etc) work item type?
We have a group that has been using RTC for a pilot project. We have found they are creating Epics, Stories, and Defects....but no Tasks. (They have not looked yet at the Planning feature.)
What are some features this team will miss when using planning or OOTB reporting/dashboards if they continue to work without the Task (estimate hours, etc) work item type?
Accepted answer
The basic unit of work is the task. Epic and Story work items group this work. So Epic or Story work items without tasks are potentials sitting on the shelf. Epic and Story work items track Progress which is the ratio of resolved work over total work.
A defect is in many ways similar to a task. Defects and tasks can have similar attributes.
Owned by
Priority
Planned For
Description
Comments
Severity
Estimate
Time Spent
Due Date
But the semantics are very different. A task represents planned work. Defects document unplanned deficiencies in the delivered work. If all your work is represented as defects then forget planning, you are playing Whac-A-Mole.
Load Bars show how much work is assigned to a user and whether she or he is likely to complete her or his assigned work or not.
2 other answers
Mike, a couple of the help topics might be useful for you: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m4/index.jsp?re=1&topic=/com.ibm.team.workitem.doc/topics/c_work_items.html describes the different work item types and their relationship to each other; http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m4/index.jsp?re=1&topic=/com.ibm.team.workitem.doc/topics/t_tracking_work_items.html gives you an overview of the tasks involved with work items and how to get started.