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question asked: Oct 02 '13, 7:02 a.m.
question was seen: 4,062 times
last updated: Oct 02 '13, 8:03 a.m.

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What's causing duplication of the same artifact to appear in RRC?

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Richard Tweed (81●12●21) | asked Oct 02 '13, 7:02 a.m.

Have tested this with various IE versions and Firefox, so not a browser issue. 

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Robin Bater (3.4k●4●7) | answered Oct 02 '13, 8:03 a.m.
JAZZ DEVELOPER
Yes I would definitely contact Tech Support as we did not introduce the lock mechanism until V4.0.1

https://jazz.net/downloads/rational-requirements-composer/releases/4.0.1?p=news#locks
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Robin Bater (3.4k●4●7) | answered Oct 02 '13, 7:33 a.m.
JAZZ DEVELOPER
edited Oct 02 '13, 8:01 a.m.
I would suggest contacting Tech Support to investigate.

Also which version of RRC are you using as we found a situation in an early V4.0.4 version with the artifact lock service (when editing) where two lock resources was created for the same resource, from different users
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Richard Tweed (81●12●21) | answered Oct 02 '13, 7:38 a.m.
This is with 4.0.0.1, which we've been using for a while, but has only just been seen (or least reported).

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